- Report: #615668
Complaint Review: ICMwebsites - Foothills Ranch California
Reported By:
Bill G -
Southbury, Connecticut, Virgin Islands (US)
Submitted:
Updated:
-
Author Not Confirmed
Why?
ICMwebsites
26741 Portola Pky, Ste E-912 Foothills Ranch, 92610 California, United States of America
Phone:
877-863-3088
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
ICMwebsites Internet Cash Machine Clearly a scam, I'm surprised they haven't benn shut down by the FTC Foothills Ranch, California
I was interested in their ad, and although skeptical I felt for $2.97 I would see what I could get. Well the answer to that is simple - NOTHING, but a $149.95 charge to my credit card. Called the phone number and spoke with Greg and cancelled the account, he even gave me a confirmation number. I asked him if that number was also for a refund to my credit card and of course the answer was NO, that I had a 3 day window from the time I ordered to rescind. I indicated that I have never received any information therefore I had not information on how to cancel within the 3 day timeframe, he then told me an email was sent with all the requisite information and a package was mailed to me shortly after placing my order. None of this was true as I have never received anything. I told him that I was notifying my credit card company to cancel the charge and he informed me that they would dispute my claim as they were FTC compliant. At that point I could see that I was getting nowhere and hung up.
1 Updates & Rebuttals
Director of Operations
Foothill Ranch,California,
United States of America
Customer has been refunded and cancelled as of 6-21-10
#2UPDATE Employee
Mon, June 21, 2010
Thank you for your
correspondence in connection with the above-referenced matter.
In the interest of
Customer Service, we have terminated this customers account and no further
charges will be conducted on their account. This customer has been provided a FULL
refund for the purchase, in the amount of $149.95 to the card ending in #4820.
If this customer is not satisfied with the product, the charges or the
customer service, Internet Cash Machine, as a customer service gesture will
assure that this customers account is terminated and no further charges will
be conducted on their account by our office. This customer can keep any
materials that were received as our gift.
Internet Cash Machine is
committed to the success and satisfaction of all of its clients and conducts
its business in compliance with all applicable laws, rules, and
regulations. Please contact our office directly if we may be of any
further assistance.
Respectfully yours,
Internet
Cash Machine Staff
-->
Thank you for your
correspondence in connection with the above-referenced matter.
In the interest of
Customer Service, we have terminated this customers account and no further
charges will be conducted on their account. This customer has been provided a FULL
refund for the purchase, in the amount of $149.95 to the card ending in #4820.
If this customer is not satisfied with the product, the charges or the
customer service, Internet Cash Machine, as a customer service gesture will
assure that this customers account is terminated and no further charges will
be conducted on their account by our office. This customer can keep any
materials that were received as our gift.
Internet Cash Machine is
committed to the success and satisfaction of all of its clients and conducts
its business in compliance with all applicable laws, rules, and
regulations. Please contact our office directly if we may be of any
further assistance.
Respectfully yours,
Internet
Cash Machine Staff
