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  • Report:  #562501

Complaint Review: IDC International discount club Mississauga canada - Mississauga Ontario

Reported By:
linda - Hamilton, Ontario, Canada
Submitted:
Updated:

IDC International discount club Mississauga canada
3397 America drive Mississauga, l4v1t8 Ontario, United States of America
Phone:
9056730700
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?

I went to the meeting knowing that we were going to be asked to purchase something, but just for the first time wanted to see what it was all about. I liked what i heard but had no money to give at the time. I was told that for us we could sign a contract but that it wouldnt be valid until we paid the processing fee when we came back to the next meeting to get the information for the website and learn how to use it. They were going to call us the next day to set up the next meeting.



We had been contacted about 10 times when they were trying to set up the original meeting to have us come to them to collect our prize, so when they never called us back to set up the next meeting we thought it was because they firgured we didn't have any money so we just let it go. That was the middle of August last year. We never heard back from them. Jan 7 2010 I recieved a letter from them saying they were going to send out account to a collection agency to pay them the moneys discussed in the contract.



I called them back and spoke to the accountant Gaurav Jindal and asked him what it was about. He said i needed to have come in to cancel the contract within the 10 days. I told him what we had been told in the meeting that the contract wasnt a contract until we paid the processing fee and they never called us back to finish joining the club. He told me we should have called them back. He also told me I can cancel now if I give them $640.00 in fees and that i have to come in for a meeting to discuss. I feel so used from these people and i hope a lawyer takes notice of all these reports. These people cannot continue to get away with ripping people off.



 



 



3 Updates & Rebuttals

Valentina churilova

Toronto,
Canada
IDC - ex-employee report!!!!!!!!!!!!!!!!!!!!

#2UPDATE EX-employee responds

Mon, March 29, 2010

Dear Bruce ! Dear customers of IDC!

I am impressed with the patience and diplomacy you have to stand up for IDC. Just would like to remind you that Bruce wasn't working at IDC during September, October, Novemeber 2009 but he is a long term friend of the owner of IDC George Markus.

I have been working at IDC since September 2009. I worked full time 6 days per week from 12 p.m. as an assitant to customer service representative and since 6 p.m. till 10 p.m. as a sales representative. I was instructed to answer the phone calls and not to allow cancellation over the phone but letting customers know that someone will get back to them. I answered same phone calls every day and customers were egnored after my promises. At time, I believed in IDC.

For my full time, George promised to pay a certain amount plus the comissions if clients stay with company. I am waiting for my comissions since October and every time I spoke to George he had excuses why company can't pay me yet, either they hired new secretary who has NO IDEA, or that they don't have money yet.

I quit IDC in January, since I witnessed enough of lies and other things, believe me, you don't want me to mention everything else. George Markus owes me $1000 since October 2009 plus my comissions for January and bounced cheque of my last salary that I had to pay out of my pocket.

I tried calling IDC and I was told to speak with Gaurav Jindal- financial assistant and close friend of Wani Sharma and George Markus. For a long time Gaurav was telling me he doesn't know anything and George kept telling me that he has no time to speak with me and Gaurav is supposed to figure everything out and pay me. Last time I spoke to George he told me unfortunately company has no money.

As a sales person I promised to people that their money will be refunded if they change their mind. people trusted me because I trusted the Company. But if people give deposit but company doesn't  have money to give the amount back after 10 days - where these money go.

I am ashamed I was part of this. I know MONEY MART has filed court claim on IDC because of bounced cheques.

GEORGE MARKUS - I AM GLAD I AM OUT AND I DON'T NEED ANYTHING FROM YOU!!!

I know many ex-employees that have a lot to add on how unfair IDC treated them. Of course, people who still work there are close friends of George who know him from another company they worked for: Omar Onslem, Wani Sharma (relation), Bruce (don't recall last name), Bill ( co-owner), - Gaurav Jindal brother of Geetika Jindal - also became friends of IDC family.

Regards to all,

Sincerely,

Valentina

 

 


Bruce

Mississauga,
Ontario,
Canada
Resolved by the BBB

#3UPDATE Employee

Fri, March 12, 2010

The Better Business Bureau considers this case closed. Please see attached email from them as to IDC making reasonable efforts to appease the customer.

Bottom of Form 1886Byte Charset 1/31 -html- Date: Thu, 11 Mar 2010 06:14:21 -0700 (MST) From: "Better Business Bureau" Reply-to: "Better Business Bureau" To: "Mr Bruce Seater Customer Relations Manager" Subject: BBB Complaint Case#1206553(Ref#32-1199082-1206553-12-8100) All headers Complaint Case #: 1206553 Consumer: Linda Giesebrecht Thank you for your cooperation in responding to the above consumers complaint. Following our usual procedure, we notified the consumer of your response and requested notification of whether or not it was satisfactorily resolved. The consumer has notified our office they are not satisfied. Your company has made a good faith effort in an attempt to resolve this issue, therefore we are closing the case at this time. Your BBB develops and maintains Reliability Reports on companies in our service area. This information is available to the public and is frequently used by potential customers. Your level of cooperation in resolving to this complaint becomes a part of your file with your BBB. Sincerely, Natacha Scott Complaint Administrator BBB Complaint Department [email protected] 1/31 OpenWebMail version 2.52 Help?

 


Bruce

Mississauga,
Ontario,
Canada
Contract is valid

#4UPDATE Employee

Fri, February 12, 2010

Please be advised that the contract that was signed is valid and binding. They are delinquent in their financial obligation to IDC. They have received a letter stipulating that fact (January 2010). We do not want to put them into a position where their credit is affected, so we are giving them the opportunity to pay $640.00 as a cancellation penalty and we will close their file. We feel this is more than fair and is not a common practice, but due to their financial difficulties we offering this exception.

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