- Report: #238340
Complaint Review: IdeaVillage.com - Internet
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IdeaVillage.com
ideavillage.com Internet, U.S.A.
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IdeaVillage.com Inappropriate practices Internet
I placed one order for two items this company sells - a "Handy Switch". The item sell at $19.95 for two. I asked for expidited shipping. That order was placed on 1/3/07. On 3/2/07 I find two charges on my card for over $70 each. I checked and the website lists two orders for me.
In addition to a second order I didn't place, they charged $30 shipping for each order and these are items that don't weigh more that a few ounces. With the second order that is $60 in shipping.
Yesterday eight of these stupid things arrived. I only wanted two and I certainly didn't expect to pay $140 for two Handy Switches valued at $19.95 for two.
I called them and they won't return my call. I emailed their customer service, per the website, and they give me the run around saying I have to call the "fullfillment center" in california. But, they don't provide a way to do that. My "orders" are 30394 and 30397.
Deborah
Phoenix, Arizona
U.S.A.
In addition to a second order I didn't place, they charged $30 shipping for each order and these are items that don't weigh more that a few ounces. With the second order that is $60 in shipping.
Yesterday eight of these stupid things arrived. I only wanted two and I certainly didn't expect to pay $140 for two Handy Switches valued at $19.95 for two.
I called them and they won't return my call. I emailed their customer service, per the website, and they give me the run around saying I have to call the "fullfillment center" in california. But, they don't provide a way to do that. My "orders" are 30394 and 30397.
Deborah
Phoenix, Arizona
U.S.A.
