Sarah
Lake Worth,#2UPDATE Employee
Fri, November 06, 2009
Based on the information given, we were not able to locate Hillarys account. Hillary, please give us a call at 1-800-243-9726 and ask to speak to a supervisor. We will be happy to refund all charges that were billed to you.
Each time a new account is created, a welcome email is automatically sent to the email address used to create the account. That email contains information about the account, the membership level, and how to contact us if the new user has any questions. Monthly membership charges appear on a users credit/debit card statement, along with a phone number to contact us. These charges are clearly disclosed in advance when an account is created.