- Report: #67330
Complaint Review: Igia - Reno Nevada
-
Author Not Confirmed
Why?
Igia
4910 Longley Lane Suite 101 Reno, 89502 Nevada, U.S.A.
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Igia Silky smooth hair remover a TOTAL ripoff! Cust. service hung up on me when I called, didn't reply to my emails, charged me over $15.00 in S&H for small box! Reno Nevada
I ordered the Silky Smooth Hair Remover off of a TV ad from Igia. They advertised one for $19.95, and then at the end of the ad made it sound even better by adding a second Silky smooth hair remover for free, plus an additional aloe vera skin gel, all for just $19.95. Nowhere in their ad did they say that shipping was going to cost me 15.70!!!! And it was a small box too.
I get my Visa statement, and they charged me $35.65 for a $19.95 product. I was immediately angry, tried to call them, and their customer service department disconnected me every single time, even when I called back immediately - they didn't even say anything, just disconnected me. I also sent several Emails complaining and asking them to refund my money and asking where to send the product back to, and never got an answer. I sent the product back today (9/22/03)to the Reno, Nevada address I provided for you above.
The Silky Smooth Hair Remover does not work - it's a total ripoff. It didn't remove any hair whatsoever.
I have sent out a buyer beware warning to everyone I know. I have also contacted my credit card company about this situation to dispute the charge, and they are being helpful.
I want to know if this is going to be forwarded to the Attorney General's Office in the state of Nevada? Please stop Igia from ripping off more innocent consumers!!!
Cindy
Kansas City, Missouri
U.S.A.
I get my Visa statement, and they charged me $35.65 for a $19.95 product. I was immediately angry, tried to call them, and their customer service department disconnected me every single time, even when I called back immediately - they didn't even say anything, just disconnected me. I also sent several Emails complaining and asking them to refund my money and asking where to send the product back to, and never got an answer. I sent the product back today (9/22/03)to the Reno, Nevada address I provided for you above.
The Silky Smooth Hair Remover does not work - it's a total ripoff. It didn't remove any hair whatsoever.
I have sent out a buyer beware warning to everyone I know. I have also contacted my credit card company about this situation to dispute the charge, and they are being helpful.
I want to know if this is going to be forwarded to the Attorney General's Office in the state of Nevada? Please stop Igia from ripping off more innocent consumers!!!
Cindy
Kansas City, Missouri
U.S.A.
