- Report: #137040
Complaint Review: ILD TELESERVICES - PONTE VEDRA BEACH Florida
-
Author Confirmed
Why?
ILD TELESERVICES
5000 SAWGRASS VILLAGE CIRCLE, SUITE 30 PONTE VEDRA BEACH, FL 32082 PONTE VEDRA BEACH, 32082 Florida, U.S.A.
Phone:
800-433-4518
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
ILD TELESERVICES UNAUTHORIZED ACCOUNTS AND FRAUDULENT CHARGES TO YOUR CURRENT PHONE SERVICE PONTE VEDRA BEACH Florida
I was paying bills when I noticed a sharp increase in my phone bill. There was an additional charge from ILD Teleservices, Inc. for $15.40. The detailed explanation of the charge claims that some type of Email service was provided by Memeber's Edge, LLC. I called their 800 number to ask what and who they were and who in the world had authorized the account for services. I was on hold for about six minutes when someone picked up only to disconnect me. I called back slightly more angry and waited patiently for over ten minutes to finally speak to a woman who's first language certainly wasn't English. I asked her about the charges and she insisted that I had "clicked" on their site and for that I was responsible for a set-up fee for the account and now I must pay monthly to maintain their services. I asked to speak to her manager and she reluctantly transferred me. The number just led to a voice mail where I left some choice words about my ludicrous ordeal and the "quality" of their customer service.
I've called back many times and demanded to cancel the account and to have the charges dropped, but they are steadfast in the position that I still owe for their services for the initial set-up and then one month's maintenance also. I refuse to pay. I had never even heard of ILD Teleservices or Memeber's Edge before receiving a bill from them. In fact, out of curiosity, I typed in their name in my yahoo search only to find tons of sites dedicated to complaints, claims, and other people, like me, who have been ripped off by this company. Some of the claims were from as far back as 2002. It would seem that nothing at all has been done about this company over the years. I hope to change that very soon.
Josh
IRMO, South Carolina
U.S.A.
I've called back many times and demanded to cancel the account and to have the charges dropped, but they are steadfast in the position that I still owe for their services for the initial set-up and then one month's maintenance also. I refuse to pay. I had never even heard of ILD Teleservices or Memeber's Edge before receiving a bill from them. In fact, out of curiosity, I typed in their name in my yahoo search only to find tons of sites dedicated to complaints, claims, and other people, like me, who have been ripped off by this company. Some of the claims were from as far back as 2002. It would seem that nothing at all has been done about this company over the years. I hope to change that very soon.
Josh
IRMO, South Carolina
U.S.A.
