UmmHmmYeah
Chicago,#2Consumer Suggestion
Tue, October 23, 2012
A collection agency should be more motivated to offer you a settlement than the tollway. It appears that your account didn't have funds at the time of the violations which is why they expect you to pay the fines & fees. Typically, IPass customers only have to pay the amount of the tolls. Let them know that you know that already. The only recourse the state now has is to suspend your plates and/or license. That hardly ever happens, so keep calling & trying to get a reasonable settlement. Explore different tricks the collectors use to get you to pay to your advantage, ask about a hardship discount, discounts for people on welfare, disability, SSI, etc. These programs don't exist but collectors will offer them to you as a way to make you feel like they are cutting you a deal. Trust me, they have negotiating power, it's limited, but they have it. Ask for a payment plan & call during the last 2 days of the month when collectors are hard pressed to meet their goals. Catch them when they are desperate, remember, all calls are recorded so they must honor their arrangements. And always hold out for a manager or supervisor that can offer a deeper discount.
LisaE
Belvidere,#3Consumer Comment
Tue, October 26, 2010
HI,
Robert
Irvine,#4Consumer Comment
Sat, October 23, 2010
What did you do to originally get the $150 or less violation, and how in the world did it get up to $20,000..in only two years.
Ramjet
Somewhere,#5Consumer Comment
Sat, October 23, 2010
What error did you make that caused you to rack up $20,000 in fines? That's a lot of errors.
Just curious.