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  • Report:  #1290036

Complaint Review: Images Jewelers - Elkhart Indiana

Reported By:
JO - Muncie, Indiana, United States
Submitted:
Updated:

Images Jewelers
300 East Bristol Street Elkhart, 46514 Indiana, USA
Phone:
574-264-2040
Web:
http://www.imagesjewelers.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

The Company Located in Elkhart Indiana is practicing poor business tactics, they are ripping customers off on prices and using threats and intimidation against other United States Jewelers. As a Certified Jeweler myself and Paiget Dealer I would avoid doing business with individuals who are 1. over charging 2. attacking other dealers and sellers.

I suggest you avoid this business located in Elkhart Indiana and select a reputable Custom Jeweler, as all designs they make are availble via the internet with a careful search.

Thanks 

A Concerned Fellow Jeweler

Jonathan O Rourke 

 

 



3 Updates & Rebuttals

Images Jewelers

elkhart,
Indiana,
USA
Lisa777 (or Lori) how is one store related to the other?

#2UPDATE Employee

Fri, March 04, 2016

Well they are not. We filed the copyright claim against "Temple of the Ancient dragon jewelers" for copyright infringement. They simply copied our designs for profit and were upset we brought charges against them. The alleged overcharging and attacking fellow jewelers is just false. Remember, on the internet you can write anything you like and disguise your true identity. I hope this clears things up for you. Thanks!

 

Shawn


Lisa777

Danville,
Illinois,
USA
Example of poor business practices

#3Consumer Comment

Fri, February 26, 2016

 I really dont see what you are trying to do how is one store related to the other. I see bull from the Images Company... Failed Cover up...blame game tactics Lori GIA Jeweler TFK Jewelers


Images Jewelers

elkhart,
Indiana,
USA
This is why he decided to concoct this bogus report

#4UPDATE Employee

Fri, February 26, 2016

  Unauthorized Use Notification (Final) To view the image(s) in question along with the usage found on your company's website, visit: URL(s): https://www.dragon.jewelry/ Along with said company's social media pages and related content. To view our intellectual material this relates to:  http://www.imagesjewelers.com/shopping/wedding-rings It has come to our attention that you are using an image (or designs) represented by Images Jewelers Inc. for online sales/promotional and/or editorial purposes. We have searched our records and have not been able to locate a valid license for the use of the image(s) under your company's name. Above is a link (URL) of the image(s) in question along with the usage found on your company's website. Images Jewelers Inc. is deeply committed to protecting the interests, intellectual property rights and livelihood of our business. Images Jewelers Inc. looks forward to amicably resolving this matter and appreciates your cooperation. Although this use might have been unintentional, the use of an image without a 'valid license is considered copyright infringement in violation of US copyright law, Title 17 of the United States Code. The purpose of this communication is to identify a previously purchased license or reach a fair settlement if no valid license exists. Within 14 days of the date of this letter please take the following actions: - If a valid license was purchased prior to the use of the image(s), please provide us the Images Jewelers Inc.' sales order, invoice number or other license information. If the image(s) were licensed in the name of a third party, such as an advertising agency or web designer, please advise us of their name and ask them to contact us directly to determine if there is a valid license in place. Please note that as the end user you are ultimately responsible for resolving this issue. - If a valid license does not exist for the identified usage and you do not plan to use the image(s) moving forward, you must immediately cease and desist use of the image(s), and remove them from your website. In addition, is a demand representing the monetary settlement for the use of the image(s) in question. To avoid further action, payment must be received within 14 days of the date of this letter. Please remit $400 per image(s) per this settlement request ($1,200 total in this case). Payment can be made by check/money order and sent to: Images Jewelers Inc. Attn: Legal Dept. 300 E. Bristol St. Elkhart, Indiana 46514 Please note, we are only charging the average licensing fee for commercial use of the rights managed image(s) found on your website. Images Jewelers Inc. has incurred additional costs of $400 per image related to the pursuit of this matter; we are currently waiving this cost, as we understand this unlicensed use may have been unintentional. Remember that if you do not have a valid license, ceasing use of the image(s) does not release your company of its responsibility to pay for the image(s) already used. Images Jewelers Inc. Legal Dept. is willing to discuss the circumstances surrounding this matter; however, Images Jewelers Inc. is expect to be compensated for the use of the image(s) in question. This information will help us to expedite our research. Please note that your failure to respond will result in further legal action. If you believe you have received this letter in error or have questions, please contact our legal dept. at 574-264-2040 or email: [email protected] This letter is without prejudice to Images Jewelers Inc. rights and remedies, all of which are expressly reserved. Sincerely, Glenn E. Killoren - Partner Mr. Killoren is licensed to practice law in Indiana, Illinois and Michigan Legal Dept. - Representing Images Jewelers Inc. Shawn Klose - Senior VP Operations 574-264-2040

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