- Report: #784617
Complaint Review: Imagine Vacation Homes / Randy Thomason - Davenport, FL Florida
Reported By:
Will Resolve -
Burlington, Vermont, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Imagine Vacation Homes / Randy Thomason
115 Lake Davenport Blvd. Davenport, FL, 33897 Florida, United States of America
Phone:
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Imagine Vacation Homes / Randy Thomason Owner at LLWMI, LLC Renst vacation homes. Davenport, FL , Florida
My wife and I gave our 5 year old daughter a trip to Disney for Christmas. We rented a home online through Imagine Vacations Homes owned by Randy Thomason.
Three weeks before our vacation, we get an automated email that the listing we put a deposit down on was no longer available. When we tried to contact the company, there was no answer and the voicemail was full.
We had local police go to the business only to find out they had shut down.
No one from the company has responded to numerous inquiries about the status of the deposit or rental. They have charged our debit card for the deposit, that much we know.
Randy once served as the President of the Central Florida Vacation Rental Managers Association, which has a "Code of Ethics",
http://www.cfvrma.com/content.aspx?page_id=22&club_id=87925&module_id=20100.
I put a call into them and they were less than helpful in tracking down Randy so that we can resolve the issue of the "stolen" deposit.
We have already booked flights, at a considerable cost, and are now scrambling to find another place to stay.
Three weeks before our vacation, we get an automated email that the listing we put a deposit down on was no longer available. When we tried to contact the company, there was no answer and the voicemail was full.
We had local police go to the business only to find out they had shut down.
No one from the company has responded to numerous inquiries about the status of the deposit or rental. They have charged our debit card for the deposit, that much we know.
Randy once served as the President of the Central Florida Vacation Rental Managers Association, which has a "Code of Ethics",
http://www.cfvrma.com/content.aspx?page_id=22&club_id=87925&module_id=20100.
I put a call into them and they were less than helpful in tracking down Randy so that we can resolve the issue of the "stolen" deposit.
We have already booked flights, at a considerable cost, and are now scrambling to find another place to stay.
