PissedOffWowLady
Mansfield,#2Consumer Comment
Tue, September 04, 2012
First of all, my transaction was only partially filled (I bought game gold for world of warcraft) then I was told they were out of gold (out of stock) on the remaining 10,000g balance. I went to their site several times a day to make contact with their "Live Help Desk" in order to see if I could make contact with one of their representatives to see when I would receive the rest of my order on the game. I was told to "hang on" ....."wait"....."it wouldn't be much longer".......and I would receive the rest of the transaction of the 10,000g......it is now 4 days later and I still haven't gotten the rest of the gold I have paid for. Yesterday I started a dispute with paypal and they responded by saying they would pay me back the rest today if I logged into the game, so I did and contacted them and they in return responded by saying they were still out of stock and begged me to give them more time. I asked them when and they said they would email when they knew or had more gold in stock, but when I ordered it, I was told it was in stock and it was even listed as in stock when I ordered it. Their representatives are rude and I was hung up on and disconnected from their server several times and I never one time was rude, I just kept asking them when was I going to receive what I paid for or was I going to get ripped off? The rep just avoided my questions and never gave me a straight answer and just kept asking me to wait longer. I was lied to for 4 days now and promised that I would receive the gold in game everyday now since I paid through my paypal account. I am one very unhappy Wow Lady