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  • Report:  #91523

Complaint Review: Imperial Benefits - Champlain New York

Reported By:
- Westminster, Colorado,
Submitted:
Updated:

Imperial Benefits
PO Box 3045 Champlain, 12919 New York, U.S.A.
Phone:
866-233-2688
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
On December 11, 2003 I received a call from Staci Jackson #079 with Imperial benefits. She told me I qualified for a credit card with a $3000 limit for only $279. All I needed to do was allow them to deduct $279 from my checking.

Stupidly, I gave them my bank acct. # and set a withdrawal date of Dec. 23. She said I would receive my card within 30 days. Mike Horvath came on the phone then to confirm everything, he was rude. They provided a tracking # that I wrote down and that was it for then.

On 12/29 I called and they said the card comes within 30 days of the draft date (12-23). On 1-14-04 I received an envelope of promotional material about paycard, truecredit, legal coverage and several other pieces of crap. I called them and said I did not receive my card and they also said I will not receive a card but an application for a card would be sent. I confirmed that the card would provide $3000 credit and they said yes.

On 1-23-04 I spoke with Jimmy Butah #007 and he apologized for application not being sent and I should receive it today. 1-26-04, Peter Smith #004 said application should be here by 28th. 1-28-04 Jimmy Butah said should receive application by the 30th. 1-30-04 Peter Blake #006 said I would receive it tomorrow. 1-31-04 nothing.

3/5/04 I maintained composure for almost 2 months and called Imperial Benefits again on march 5th at 866-233-2688 after recieving nothing. A person answered the phone and asked for my phone number and I gave both of them to him that I had previously used. The person would not give me his name but said he could not find either number and would have someone call me and the line went dead. (He hung up)

4/15/04 By this time I had lost every bit of patience and called agian to get my $279 back. I called 866-233-2688 and someone answered customer service and they asked for my phone number, I gave it and then the line went dead again. I called back and they insisted on name and my phone number and I did not give it and was put on hold. Low and behold ole Jimmy Butah came on the phone. I told him I wanted my $279 back and he said OK and it would take 10 business days.

5/14/04 I have not refund and their phone number is not working, 866-233-2688.

Another big RIP-OFF COMPANY I will contribute money to get them it we have a chance. I do not ever expect my money back but my ethics and values do not condone this theivery and deception and deceit.

Jerald

Westminster, Colorado
U.S.A.


1 Updates & Rebuttals

Dawn

Baltimore,
Maryland,
U.S.A.
Jimmy Buddha is a fake! It's probably not even his real name...

#2Consumer Comment

Tue, June 01, 2004

On January 9,2004 I too received a call from a female stating that I qualified for a credit card and with my sometimes too trusting self and also never having a credit card, agreed. The female swithced me over to a gentleman who verified my bank account among other information said that my account would be debited on January the 15th, 2004 for $279.00. On the 15th it was debited. Weeks later a manilla envelope appeared in the mail with a bunch of advertisements and coupons for trips. I called the 1-866-233-2688 number and spoke with Mr. Buddha. He told me to send 30.00 and I would then receive my card in two weeks. I argued and told him that that's not in the verbal agreement we had on the phone. I called two weeks later around 4:30 pm and was on hold until 4:55 pm and then a so called customer service representative said please hold we somehow were disconnected(wouldn't ya know) and when i tried to call back , the recording stated they were closed because by then it was after 5:00 pm. I finally got through a few days later and spoke with Jimmy, again, and he told me my bank account would be credited that Friday. The weirdest thing is I did not even give the SOB my name, when he answered the phone.. If there is anyone out there who receives a call from these cruddy lowdown animals who prey on innocent hard working citizens. They must be stopped and by the grace of God they will be...Could you even imagine how much of a profit these people have made with our money..

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