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  • Report:  #146075

Complaint Review: Imperial International Vacation Club - Bay View Club - Vacation World - Prisma Resort Services - San Antonio Texas

Reported By:
- Fort McMurray, Alberta,
Submitted:
Updated:

Imperial International Vacation Club - Bay View Club - Vacation World - Prisma Resort Services
25 Chapel Hill Circle San Antonio, 78240 Texas, U.S.A.
Phone:
210-558 4678
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I have purchased a Time Share in 1988 while I was on vacation in Acapulco, Mexico. The Company is called Imperial Inernational Vacation Club. Later other names showed up, like Prisma Resort Services, Vacation World and Bay View Club. I paid for one floading week per year at the Maris Hotel in Acapulco, for 30 years, expiring Feb. 1st 2017. Woodhaven Ltd, a California Company, was at that time the owner of Memberships of Imperial International Vacation Club.

I have always paid my yearly Maintenance fees and also yearly Membership in RCI for Space Bank Deposits for extra accumulated weeks. I have up to now used my Time Share 5 times since 1989.

In Summer 2004 I booked a week with Imperial International Vacation Club at the Maris Hotel in Acapulco for Jan. 2005. At the same time I also booked a week with RCI from the Space Bank deposit. I received a confirmation from both companies.

Late December 2004 I received a phone call from RCI informing me that the Maris Hotel in Acapulco has been sold and will no longer be part of time share. RCI booked me into the El Presidente Hotel for that week, which was fine with me.

Right away I contacted Imp. Intern. Vacation Club by Phone and by fax more than a dozen times for my week, to no avail. Either the phone was busy, was disconnected, or the few times I got someone live, they took a message, which they never responded to. I then in turn phoned the Maris Hotel and ask them about the Time Share situation. I was informed, no more Time Share. Then I phoned the El Presidente and ask if the Vacation Club has made a Reservation for me for the week they owned me. I was told, no reservation. I travelled to Acapulco on a two week Ticket with only one week from RCI. Imper. Intern Vacation Club never gave me the other week until that time and has not informed me up todate about that there is no more Time Share at the Maris Hotel.

When I arrived at the El Presidente I talked to the Manager and ask them if there could contact the Vacation Club, and get the other week. First she was reluctant, but after I told her, that I would move to another Hotel in a weeks time, she contacted a Phone # in Mecico City and I got my second week. Since the last 4 month I have tried to contact this Company by phone, but to no avail. I contacted the BBB in San Antonio TX and they told me the tel. # are not valid and there are no such companies in S.A.

Joe

Fort McMurray, Alberta
Canada


5 Updates & Rebuttals

DebyCole

New York,
New York,
USA
Reply

#2Consumer Comment

Wed, August 24, 2016

I've spent a lot of money and i was scammed by other companies trying to cancel my timeshare. My advice is that if you're going to hire a company to help you with the problem, DO NOT PAY ANYTHING UPFRONT, because it use to be a fraud. I did a research on internet and i found some interesting articles, i recommend you to read this one:

https://www.timesharescam.com/blog/206-how-to-get-out-of-a-timeshare/


Joe

Fort McMurray,
Alberta,
Canada
Time share Resale Vultures

#3Author of original report

Sat, June 25, 2005

Has anyone had Experience with Imperial International Vacation Club? They are a bunch of Thieves.


Joe

Fort McMurray,
Alberta,
Canada
Watch out for more Time Share Vultures - Vacation Register

#4Author of original report

Tue, June 14, 2005

To follow up my Report, I was contacted a few days ago by Philip Miele from Vacation Register. A Company in Madeira Beach, Florida. He offered me to sell my Time Share. I told him the fiasco with my Time Share, but for 699.00 US. upfront he will help me out. What a guy!!! This Company has on their website 4 Time Shares at the Maris Hotel in Acapulco for sale, knowing very well, that the Maris opted out off the Time Share Business, after it got sold last year. I feel for the people who get sucked into this and finding out there is actually no Time Share. Beware of VULTURES who offer to sell your Time Share


Joe

Fort McMurray,
Alberta,
Canada
Watch out for more Time Share Vultures - Vacation Register

#5Author of original report

Tue, June 14, 2005

To follow up my Report, I was contacted a few days ago by Philip Miele from Vacation Register. A Company in Madeira Beach, Florida. He offered me to sell my Time Share. I told him the fiasco with my Time Share, but for 699.00 US. upfront he will help me out. What a guy!!! This Company has on their website 4 Time Shares at the Maris Hotel in Acapulco for sale, knowing very well, that the Maris opted out off the Time Share Business, after it got sold last year. I feel for the people who get sucked into this and finding out there is actually no Time Share. Beware of VULTURES who offer to sell your Time Share


Joe

Fort McMurray,
Alberta,
Canada
Watch out for more Time Share Vultures - Vacation Register

#6Author of original report

Tue, June 14, 2005

To follow up my Report, I was contacted a few days ago by Philip Miele from Vacation Register. A Company in Madeira Beach, Florida. He offered me to sell my Time Share. I told him the fiasco with my Time Share, but for 699.00 US. upfront he will help me out. What a guy!!! This Company has on their website 4 Time Shares at the Maris Hotel in Acapulco for sale, knowing very well, that the Maris opted out off the Time Share Business, after it got sold last year. I feel for the people who get sucked into this and finding out there is actually no Time Share. Beware of VULTURES who offer to sell your Time Share

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