- Report: #1493901
Complaint Review: INFINITY SOLAR POOL HEATING - Las Vegas NV
Reported By:
BenReporting -
Henderson, United States
Submitted:
Updated:
-
Author Confirmed
Why?
INFINITY SOLAR POOL HEATING
4817 Elmhurst Ln Las Vegas, 89108 NV, United States
Phone:
7024735181
Web:
https://infinitysolarlasvegas.com/
Categories:
Business Rating:
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INFINITY SOLAR POOL HEATING INFINITY SOLAR POOL HEATING INFINITY SOLAR POOL HEATING Las Vegas Rafael Delgado Rafael Delgado DO NOT USE THEM READ THIS BEFORE Las Vegas NV
Hi,
I contacted Infinity Solar Pool Heating to have an estimate that they were going to charge $65.
They were supposed to come at 10:30am by 2:30pm Rafael Delgado the owner calls me to tell me his employee was injured the day before and they couldn't come. I was upset because they could have let me know in advance.
The next day he was supposed to arrive at 10:30am, he arrived at 12:45pm on his own without any employee. He made a quick assessment of the situation and told me he would email me a quote by end of day and waved the fee for being late (close to 30 hours late).
Next morning 9:00am still no quote. I call and talk to a lady that seemed to be his wife (Not sure), after telling her everything, she told me I was abusing her and to use someone else.
Rafael called me immediately and told me I have to be parient, that yesterday it was raining and COVID-19 (I fail to understand what is the relation to sending the quote), then he yelled at me that I was unprofessional (I'm suppposed to be the client here) and hangup and texted me to find someone else.
I saw more post on yelp conforming my position and the same issues with other people. BE AWARE.
