Richard
woods Cross,#2Author of original report
Sat, January 06, 2007
I finally paid off the IRS. I paid the full amount plus interest and penalties. It cost me well over $15,000 to settle a $12k debt with the IRS using Innovative. Since my original posting I see many other people are seeing the true colors of this company. Yes, they don't return calls and yes they are rude and hang up on you...unless they want their money, then they call you frequently, even though you have a payment agreement with them. In response to Ann's rebuttal I say she sure has a different opinion of the matter. It is not true what she said about me not following instructions. I have a detailed file with receipts and dates on everything. I can prove I responded quickly to everything. My Mom mailed the document she is talking about. My Mom is dead now, but if she were here she would tell you she mailed it and my Brother drove her to the post office to do it. If you don't believe me then call me and I will prove it all. Innovative tax relief is one of my worst memories!
Ann
Los Angeles,#3UPDATE Employee
Tue, November 28, 2006
Ironically, Mr. Richard Levander's testimonial fails to mention that ITR settled his IRS tax liabilities. Indeed, it was Mr. Levander's own actions which caused delays in dealings with the IRS. ITR settled Mr. Levander's debts with the IRS and mailed Mr. Levander the IRS document recommending acceptance on his Offer in Compromise to sign. ITR specifically instructed Mr. Levander to return the signed document to the IRS via certified mail. Mr. Levander repeatedly failed to follow ITR's instructions and advice causing delay in proceedings with the IRS. ITR maintains a copy of the unsigned IRS letter at its offices located in Los Angeles, California. Therefore, ITR has fulfilled all services under the terms of its agreement with Mr. Levander. ITR cannot be liable for errors committed by clients acting against specific instruction.