- Report: #202477
Complaint Review: Inphonic - Cellular Choices - Washington District of Columbia
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Inphonic - Cellular Choices
1010 Wisconsin Avenue, Suite 600 Washington, 20007 District of Columbia, U.S.A.
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Inphonic - Cellular Choices Rebate Ripoff Washington District of Columbia
I purchased a Motorola RAZR in May '05 from Cellular Choices (Inphonic). Cellular Choices advertised a $200 mail-in rebate. After I purchased the phone, the rebate terms and conditions were revealed. I had to be sent in between 180 and 210 days after purchase. I marked the date and sent in the forms at the required time (December '05). Months later, Inphonic informed me the rebate would not be honored using an excuse that my mobile number was not shown on one of the forms. Retained copies of the forms showed that my mobile number was included (as well as my order number, Cingular acct. number, name, address, etc.).
After many phone calls and 15 emails back and forth to Inphonic, they changed the terms and conditions of the rebate, and refused payment of my $200. My primary contact at Inphonic has been Doreen Dennis ([email protected]).
Dave
Pembroke, Massachusetts
U.S.A.
After many phone calls and 15 emails back and forth to Inphonic, they changed the terms and conditions of the rebate, and refused payment of my $200. My primary contact at Inphonic has been Doreen Dennis ([email protected]).
Dave
Pembroke, Massachusetts
U.S.A.
1 Updates & Rebuttals
Jana
Fort Lauderdale,Florida,
U.S.A.
Send your complaint to DC's Attorney General -- They're suing InPhonic
#2Consumer Suggestion
Sun, July 23, 2006
Dave, First, forget Doreen Dennis and her cohort, Jon Delahay (they both claim they're from the office of the president of InPhonic ? as though that would authorize them to write you a check). I have not seen or heard of any tangible help they've given to anyone -- neither here nor any other site -- other than the usual runaround and stalling tactics. All they seem to do is monitor the internet for complaints against Inphonic and respond with their insincere offers to look into your claim or post "important information" about how they're changing their rebate processing centers and suggest that you keep holding your breath (hopefully, you'll be dead before they actually have to deal with you). What you need to do is file a complaint with the DC Attorney General. The AG is suing InPhonic regarding their rebate practices. The suit is on behalf of all consumers in the country, but you DO need to send them a complaint to be included. You can get more information from the AG's website http://occ.dc.gov/occ/cwp/view,A,11,Q,636576.asp or call Assistant Attorney General, Wendy Weinberg, for more information. Her direct phone number is (202)727-2870.
