- Report: #853085
Complaint Review: insight communications - Louisville Kentucky
Reported By:
christine -
charlestown, Indiana, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
insight communications
4701 Commerce Crossing Louisville, 40229 Kentucky, United States of America
Phone:
800-273-0144
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
insight communications I had to file a complaint with the FCC just to get an estimate for internet installation Louisville , Kentucky
Insight and at&t are my only choices for dsl. At&t refused to cross the street for internet saying it was trying to faze out dsl in favor of u-verse, but they have no plans to include my area for u-verse. Insight' s reply was "you can't afford it". I complained to the fcc and was told Insight can charge what ever they want as a connection fee. Afterwards Insight finally gave me an estimate of $13,000 dollars. Insight offered to knock $7,200 off the cost if I dig the trench and bury the wire for them. When i told Insight that was outrageous, I was told Insight had so much business they could barely handle the customers they had so I wasn't worth their time.
