This was a free trial offer. I paid for this offer because at the end of the offer they included the eye lotion automatically which included a $20. charge. I could not get back to the original info so I paid the $20. They had an automatic mail order. They say that it was an agreement. There was not. I called to send this mailing back and because of the area they could not accept returns. They offered me 50% off all their products and I refused. She canceled my account and if I refused the 50% offer I had to pay the $89.00 You have another complaint on this same scam which sounds like my experience.