- Report: #1413926
Complaint Review: InsuranceTPA - Texas
Reported By:
GERTIE -
Freedom, Wisconsin, United States
Submitted:
Updated:
-
Author Confirmed
Why?
InsuranceTPA
P O BOX 15953 79490 Texas, United States
Phone:
18002792290
Web:
Insurancetpa.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
InsuranceTPA Charged insurance premium to my credit card on 11/6/2017 for December 2017. I contacted them to cancel my health insurance effective 11/30/17 and I was told they could not refund my money because they had all ready charged me. They had sent me a letter saying they could no longer have me on their insurance because I turned 65 in December, yet they charged for December insurance. Texas
My credit card was charge on 11/6/17 for health insurance for December. I cancelled the insurance on 11/13/17 and asked them to debit my credit card for the $323.27 they had charged me for December 2017 premium. On November 27, I checked my credit card and they had not debited my credit card so I ccalled them. They told me they could not reverse the charge because they had all ready charged it. So I am disputing the charge with my credit card company. But to tell me I had informed them to late to reverse the charge when the premium had been credited all ready on Nov 6th. I would have had to tell them before the 6th that I was cancelling the plolicy by the 4th at the latest because those files and set up and sent at least 2 days prior to posting.
