- Report: #542833
Complaint Review: Intelius - IDProtect - Internet
Reported By:
Les -
Chincoteague, Virginia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Intelius - IDProtect
Internet, United States of America
Phone:
Web:
http://www.intelius.com/
Categories:
Business Rating:
(0)
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Intelius - IDProtect Charged my credit card first .95 then 19.95/mo. until I saw it and reported it as unauthorized charges Internet
Charged my credit card first .95 then 19.95/mo. until I saw it and reported it as unauthorized charges
1 Updates & Rebuttals
Intelius_Customer_Support
USAIntelius Subscription
#2UPDATE Employee
Wed, December 30, 2009
If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.
However, theres no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.
Please call 888-445-2727 Monday Friday 4:30am 10:00pm PST. We will be more than happy to assist you with your account.
www.Intelius.com
Stan Willoretta
Consumer Concerns Manager
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If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.
However, theres no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.
Please call 888-445-2727 Monday Friday 4:30am 10:00pm PST. We will be more than happy to assist you with your account.
www.Intelius.com
Stan Willoretta
Consumer Concerns Manager
