- Report: #598781
Complaint Review: Intelius - IDProtect - Internet
Reported By:
Amy -
Bloomfield, Michigan, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Intelius - IDProtect
Internet, United States of America
Phone:
Web:
www.intelius.com
Categories:
Business Rating:
(0)
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Intelius - IDProtect charging my credit card for over a year for a service I did not sign up for at all. Internet
Have been trying to remove $19.95 charge every month for over a year. Still no resolution.
1 Updates & Rebuttals
Intelius_Customer_Support
USAIdentity Protect Subscription
#2UPDATE Employee
Fri, November 05, 2010
However, theres no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.
Please call 888-445-2727 Monday to Friday from 5am to 8pm and Saturday from 6am to 4:30pm. We will be more than happy to assist you with your account.
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If you select a promotional price on the Intelius
website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a
regular subscription and bill out at $19.95 monthly.
However, theres no obligation. If you determine within the 7 day trial that
you no longer want Identity Protect, you can cancel your service anytime, online
or over the phone with a customer support representative.
Please call 888-445-2727 Monday to Friday from 5am to 8pm
and Saturday from 6am to 4:30pm. We will
be more than happy to assist you with your account.
