- Report: #566006
Complaint Review: Intelius - IDProtect - Internet Internet
Reported By:
tawn -
seguin, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Intelius - IDProtect
Internet, Internet, United States of America
Phone:
877-974-1563
Web:
WWW.INTELIUS.COM
Categories:
Business Rating:
(0)
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Intelius - IDProtect Unauthorized charges to my bank account, for service I did not request Internet
I signed up for a supposed "one time fee of .95 cents for a person search. Intelius, without authorization from me, began deducting 19.95 x 2 for a "service" called ID PROTECT. I attempted to contact them by phone, but they were closed. I logged on to my fraudulent account to cancel ( 2/07/10). The site accepted my cancellation. However, the date would be 2/28/10. So they could steal another 19.95 out of my bank account. I will contact my bank on Monday to attempt to reverse these unauthorized charges.
1 Updates & Rebuttals
Intelius_Customer_Support
USASubscription Charges
#2UPDATE Employee
Thu, February 18, 2010
However, theres no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.
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If you select a promotional price on the Intelius
website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a
regular subscription and bill out at $19.95 monthly.
However, theres no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.
