Russel
Fairfield,#2Consumer Comment
Fri, December 09, 2011
You people make me laugh. I saw your stupid "Fraud Protection" offer and did NOT request it. I clicked the $1.95 for report instead of the moronic offer.
By the way this is the SECOND time you have made this claim and you are doing it thousands of times a day to people. As is evident by hundreds of reports on the internet about this practice.
Curious how many people actually notice that you are stealing $20 from them each time?
Oh, and by they way I immediately contacted you to tell you that you lied about having the "name address and telephone" of the person I was looking for (to snatch my credit card number) and to refund the 1.95. You then cancelled the transaction and went ahead and signed me on to your useless "Fraud Protection" offer for 20 bucks without my knowledge or consent. Well, guess what your Fraud protection doesn't work either since $20 was stolen from my credit card account...by YOU.
Intelius_Customer_Support
USA#3UPDATE Employee
Mon, December 05, 2011
If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.
However, theres no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, onlineor over the phone with a customer support representative.
If you still need assistance with your account please visit the contact us page on the Intelius website for a variety of options to contact Customer Support.
www.intelius.com/emailcontact.php