- Report: #323132
Complaint Review: Intellius - Internet
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Author Confirmed
Why?
Intellius
AP9*PMIDENTITY.COM-V Internet, U.S.A.
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Intelius Unauthorized Card Charges Internet
I needed to find an old classmate and did not find info on the free sites. Intellius offered a one time 2.95 fee for a search. I bit on this and that is where the fiasco started. A week later I was charged 19.95 on my card for AP 9 PMIdentity. The first number I called wanted all kinds of info I did not have such as account numbers and the exact time and date. The rep was polite, but, not necessarilly helpful. The next day I see that the company name had changed during a pending period and the phone # for customer service had changed as well. I did an internet search and found I was not the only person with this problem. I did not get through an automated calling system to deal with the issue. I called my bank and they were able to get through in minutes and made the rep offer a name and confirmation that could be traced back. I received email confirmation that the account was cancelled.
It seems they send an email blast after you buy a service. This usually ends up in a spam folder with PM Identity in the subject box. If the person does not respond to this email with an opt out request they charge the account used.
This is a blattant rip off and I would encourage all to be aware and do not use Intellius for a person search.
Brentl
Highwood, Montana
U.S.A.
It seems they send an email blast after you buy a service. This usually ends up in a spam folder with PM Identity in the subject box. If the person does not respond to this email with an opt out request they charge the account used.
This is a blattant rip off and I would encourage all to be aware and do not use Intellius for a person search.
Brentl
Highwood, Montana
U.S.A.
