- Report: #284741
Complaint Review: Intellius - Internet
-
Author Confirmed
Why?
Intellius
intellius.com Internet, U.S.A.
Phone:
425-974-6100
Web:
N/A
Categories:
Business Rating:
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Intellius Unauthorized "24 Protection Plus" Charge of $14.95/month billed to credit card Internet
After looking up and individual and paying the $6.95 fee, I started noticing recurring charges of $14.95 for "24 Protection Plus" on my credit card. A call to the number on my billing statement revealed that I had agreed to a 7 day trial of the service through Intellius and after the trial I did not cancel so they were authorized to charge my card the monthly fee. Since I had NO idea what "24 protection Plus" is, I honestly doubt that I signed up for it.
Thus, either this agreement was hidden in fine print or Intellius sold my credit card number. In any case, I cancelled the "24 protect plus" account but was told that they could only refund the last month's charges - thus I am out of $15 from the prevois month. I also went to cancel my Intellius membership (they keep your card number on file), but there was no easy way to do that. I filled out a form on their site requesting they cancel my membership.
I see that I am not the only victim of this scam. Beware of Intellius!
Rich
Tonawanda, New York
U.S.A.
Thus, either this agreement was hidden in fine print or Intellius sold my credit card number. In any case, I cancelled the "24 protect plus" account but was told that they could only refund the last month's charges - thus I am out of $15 from the prevois month. I also went to cancel my Intellius membership (they keep your card number on file), but there was no easy way to do that. I filled out a form on their site requesting they cancel my membership.
I see that I am not the only victim of this scam. Beware of Intellius!
Rich
Tonawanda, New York
U.S.A.
