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  • Report:  #396087

Complaint Review: Intellius - Salem Oregon

Reported By:
- Salem, Oregon,
Submitted:
Updated:

Intellius
www.intellius.com Salem, 97305 Oregon, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
In July, I was searching for a lost friend and clicked on the 4.95 report. Since then I have been billed a $19.95 each month in which being a single parent on a limited income has left my account overdrawn.

I am proceeding to a Collection Agency to get my money back and also charge them with fees occured to my account.

When I contacted them I did received an email. Nowhere on their website is a phone number just an email submit. It doesn't do any good.

It's time to shut down the crooks after looking at all the postings the little guy has to have a say. the little guys have put up with this crap much to long big business ruining the lives of the little ones.

Nancy

Salem, Oregon

U.S.A.


1 Updates & Rebuttals

Intelius_Customer_Support

USA
Intelius Subscription

#2UPDATE Employee

Wed, April 14, 2010

If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect.   After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.

However, theres no obligation.  If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative. Please call 888-445-2727 Monday Friday 4:30am 10:00pm PST.  We will be more than happy to assist you with your account.

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If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect.   After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.

However, theres no obligation.  If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative. Please call 888-445-2727 Monday Friday 4:30am 10:00pm PST.  We will be more than happy to assist you with your account.

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