- Report: #1203300
Complaint Review: Intuit Merchant Services - Nationwide
Reported By:
Actionbuilder -
Chapin, South Carolina,
Submitted:
Updated:
-
Author Not Confirmed
Why?
Intuit Merchant Services
Nationwide, USA
Web:
Www.gopayment.com
Categories:
Business Rating:
(0)
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Intuit Merchant Services Intuit Credit Card ProcessingGo Payment Held my $7,500.00. Now holding the credit I sent back to customer!!!! Nationwide
Ditto the other reports on here!!!
WISH I WOULDVE KNOWN ABOUT THESE SCAMMERS AHEAD OF TIME!!!
Used them to process credit card payments for us for services and goods. On January 6, 2015, I ran a regular customer's payment for services just like we did in December since it is a recurring billing. Intuit sent me an email stating they were holding the funds pending further documentation. Sent the documentation the same day. On January 9th, I called to follow up and intuit told me they were releasing the funds. On January 14, the funds had failed to show up in my account, so I called again only to be told that I would NOT be receiving the funds and I must reverse the transaction because intuit doesn't support credit card transactions for services; only merchandise.
IMAGINE THIS......the next day, I get an email stating they are holding the credit pending further documentation. WTF?!? Are these people truly stupid?!? They are holding a transaction pending investigation THAT THEY REQUESTED AND MADE ME PERFORM!!!! It is now the 21st and they have yet to release my customers credit to them. 15 days they have been sitting on money that doesn't belong to them.
We are a small business but not a mom and pop. We have a great reputation and excellent credit. This is truly insane.
Do not use these people. If you are, you need to run as fast as possible.
