- Report: #1214776
Complaint Review: inuit - Internet
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Author Confirmed
Why?
inuit
Internet, USA
Phone:
8777785834
Web:
https://quicken.intuit.com/commerce/account/secure/forgot_password.jsp
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inuit AMO technologiesHartford CT corrupted file virus claim -- blocked Intuit access Hartford Connecticut or a suburb in India Internet
Upgraded my Quicken 2012 to 2015 and two days later I could no longer download account data due to rejection of passwords. vault seemed to pass - but an Intuit password code would block. quicken Tech support claimed that my data file had become 45 % contaminated due to a virus that McAfee failed to block. (their claim) They scared you about all of your financial data being open and encourage you to let them fix -- plus in another 5% contamination the data would no longer be recoverable (like BS) They wanted $379 for a three year warranty and new software each year. Eventually they gave me a one time fix of $213. To my knowledge - If there was a virus - it may well have been included in their download. Subsequent runs of McAfee still reflected no virus.
