- Report: #293789
Complaint Review: IP Steel Bridge Medical - Las Vegas Nevada
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Author Confirmed
Why?
IP Steel Bridge Medical
10161 Park Run Drive #150 Las Vegas, 89145 Nevada, U.S.A.
Phone:
800-597-8654/8533
Web:
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IP Steel Bridge Medical False Advertising Las Vegas Nevada
There was a pop-up advertisement on my computer that indicated I could get a free sample of Hoodia Complex whereas I would just be charged for shipping ($6.95). I ordered it, but then I was automatically charged $69.95 on my credit card for another bottle of this stuff that I did not order. On the pop-up advertisement, it stated NOTHING about a membership.
Once I was charged, I went to the website indicated on the package I initially received, www.lipoplex.com, and it indicated a membership once you bought an initial order. But it also indicated a 14-day cancelation option. So because I was within that window of time, I called to cancel. The rep told me that there was a 10-day cancelation period on my order and that I was past that. I said that nowhere on that pop-up ad did it say anything about a membership OR a 10-day cancelation period. She refused to refund the $69.95.
I believe this is false advertising because, even though that pop-up ad is linked to that website (www.lipoplex.com), it did not indicate that on the pop-up ad from which I initially ordered. It is a total scam and extremely deceptive. If that pop-up ad is linked to the website and you are expected to adhere to all the requirements, then why isn't the 14-day cancelation period effective as well? They told me I only had a 10-day window. (They charged me on the 11th day.) Only some things are applicable where it suits them in order to scam people out of their hard-earned money. Beware of that company!!!!!!
Walshie
morganton, North Carolina
U.S.A.
Once I was charged, I went to the website indicated on the package I initially received, www.lipoplex.com, and it indicated a membership once you bought an initial order. But it also indicated a 14-day cancelation option. So because I was within that window of time, I called to cancel. The rep told me that there was a 10-day cancelation period on my order and that I was past that. I said that nowhere on that pop-up ad did it say anything about a membership OR a 10-day cancelation period. She refused to refund the $69.95.
I believe this is false advertising because, even though that pop-up ad is linked to that website (www.lipoplex.com), it did not indicate that on the pop-up ad from which I initially ordered. It is a total scam and extremely deceptive. If that pop-up ad is linked to the website and you are expected to adhere to all the requirements, then why isn't the 14-day cancelation period effective as well? They told me I only had a 10-day window. (They charged me on the 11th day.) Only some things are applicable where it suits them in order to scam people out of their hard-earned money. Beware of that company!!!!!!
Walshie
morganton, North Carolina
U.S.A.
1 Updates & Rebuttals
Walshie
morganton,North Carolina,
U.S.A.
Please follow up on these resources, to you -- the consumer!!
#2Author of original report
Sun, December 23, 2007
bbb.com (to file a complaint) complaint.tv (get your tv station investigative reporters involved) rn.ftc.gov/pls/dod/wsolcq$.startup?z_org_code=pu01 (federal trade commission)
