- Report: #575665
Complaint Review: iprice store - Internet Internet
Reported By:
Paul -
West Milford, New Jersey, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
iprice store
Internet, Internet, United States of America
Phone:
973-634-5327
Web:
https://www.ipricestore.com/account.php?action=inbox
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
iprice store Norton internet security suite Internet
I ordered Nortons 360 security suite - Paid for it and received E-mail for download and install - Instruction were that this would be a 30 day trial and the activation key would be sent within 3 days
Installed the software and 3 days later the activation key was sent - I followed the instructions and the activation key would not update the software - it was in trial period
sent numerous E-mails to I price requesting help with no answers -
Tried following the returns process on their site , and there is not icon for requesting the refund for downloads ( the site states there is )
They also have a "Live chat " window that constantly states we are away for the moment leave a message
A rip off of $55 - and a lot of time wasted - avoid these guys
1 Updates & Rebuttals
JC
United States of AmericaThe Same Happened to Me
#2Consumer Comment
Thu, March 04, 2010
The same situation happened to me on 3 Feb 2010, almost exactly except I ordered Norton Internet Security 2010. I guess I'll stick with Amazon.com from here on out. Sacrificing trust and service is not worth the ten bucks I tried to save. Yes, a valuable lesson was learned by me today.
