- Report: #1031113
Complaint Review: Iron Cowgirls - Thonpson Station Tennessee
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Iron Cowgirls
2507 Tisdale Drive, Thonpson Station, 37179 Tennessee, U.S.A.
Phone:
615-7945943
Web:
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Iron Cowgirls The President, Maribeth Shanley lacked professionlism and would not disclose what the membership fee of $48.00 offers to the consumer. Thompson City Tennessee
I emailed Maribeth Shanley, the President of "Iron Cowgirls," asking what the membership offers to her organization for paying customers. I also stressed my concerns with regard to a statement made by "Iron Cowgirls": "NCADV (National Coalition Against Domestic Violence) makes perfect sense to us because IF an Iron Cowgirl is a strong willed, independent woman, THEN the opposite of her is a woman who has not yet found her own inner strength and power. Instead, she is a woman who is caught in the midst of violence which is often at the hands of a male who is intent on controlling her."
I mentioned that this stance implies women are weak. I informed Ms Shanley, with my experience in working with battered women that this is far from the truth. In fact, Ms Shanley herself was a victim and I informed her I would no more view her as weak than the next victim of domestic violence.
Maribeth Shanley did not take kindley to my comments against her opinion of domestic violence, and as a result never gave me details on the "membership package." She was confrontational.
As an example of this, she sent me an event that "Iron Cowgirls" was a part of (as an indicator of her success) and stated: "put that in your pipe and smoke it!" Throughout the time I attempted to discuss the membership package and my domestic violence stance, I constantly stated to the president that I support her organization's cause.
Any organization that supports women of domestic violence and women who ride motorcycles deserves applause. However, this compliment to her company did not allow Maribeth Shanley to share the contents of the "membership package". I may not expect the President to change her viewpoint on victims of domestic violence, but professional rhetoric is and civil customer service is an industry standard.
To summarize, "Iron Cowgirls" revealed no customer support, customer satisfaction or customer service. I found that Maribeth Shanley, the President was hostlle and unprofessional despite my attempts to be complimentary.
Lisa
Lynnwood, Washington
U.S.A.
I mentioned that this stance implies women are weak. I informed Ms Shanley, with my experience in working with battered women that this is far from the truth. In fact, Ms Shanley herself was a victim and I informed her I would no more view her as weak than the next victim of domestic violence.
Maribeth Shanley did not take kindley to my comments against her opinion of domestic violence, and as a result never gave me details on the "membership package." She was confrontational.
As an example of this, she sent me an event that "Iron Cowgirls" was a part of (as an indicator of her success) and stated: "put that in your pipe and smoke it!" Throughout the time I attempted to discuss the membership package and my domestic violence stance, I constantly stated to the president that I support her organization's cause.
Any organization that supports women of domestic violence and women who ride motorcycles deserves applause. However, this compliment to her company did not allow Maribeth Shanley to share the contents of the "membership package". I may not expect the President to change her viewpoint on victims of domestic violence, but professional rhetoric is and civil customer service is an industry standard.
To summarize, "Iron Cowgirls" revealed no customer support, customer satisfaction or customer service. I found that Maribeth Shanley, the President was hostlle and unprofessional despite my attempts to be complimentary.
Lisa
Lynnwood, Washington
U.S.A.
