- Report: #1435322
Complaint Review: Ironplanet Ritchie Bros govplanet - Pleasanton California
Reported By:
440magcuda -
port byron, Illinois, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Ironplanet Ritchie Bros govplanet
3825 Hopyard Road, Suite 250 Pleasanton, 94588 California, United States
Phone:
817-869-8928
Web:
www.ironplanet.com, www.ritchiebros.com
Categories:
Business Rating:
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Ironplanet, Ritchie Bros, govplanet Ironplanet, Ritchie Bros, govplanet Misrepresented the condition of equipment purchased through them. Pleasanton California
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I recently purchased a Genie s-60 boom lift from ironplanet. The equipment came with the Ironplanet "assurance". Well the assurance said the machine had no leaks, everything functioned as it should, and all the controls worked. When the machine arrived it would not run. We had to pull it off of the truck with a winch. $2000 later we got the machine running. We then realized it had many leaks. Also the controls at the platform would not function. The estimate to fix the machine is $10,000. Ironplanet did not stand by there "Ironclad Assurance" guarantee! This item was grossley misrepresented! This company is misleading and operates under bad business practices. I will never buy there again!
