;
  • Report:  #66233

Complaint Review: Iwealth - Mining Gold - Fort Meyers Florida

Reported By:
- Maple Grove, Minnesota,
Submitted:
Updated:

Iwealth - Mining Gold
8280 College Parkway Suite 103 Fort Meyers, 33919 Florida, U.S.A.
Phone:
239-237-1628
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I attempted to change my mind within a day on this program and was not allowed to retract my decision. This company not only billed my credit card $3000+ but has since been billing $29.95 for web management.

I filed credit card fraud with my card company and have exhausted all possiblity of locating anyone within this company to reply to my request to stop billing me the monthly fee. I don't want the website and haven't wanted it for months.

No response to repeated e-mails. All phone numbers listed on websites are disconnected or changed to another disconnected number, yet they are still billing me on a monthly basis.

What I received from them for $3000+ was 10 phones calls they called coaching sessions that amounted to "chit-chat". Once I was billed the initial set up fee, I was unable to get ANY help what so ever in managing my website. I could no longer get a response from anyone within the company for any reason.

What a RIP-OFF this is! Huge SCAM, I'd say.

I would certainly appreciate any help I can get to track these people down for any sort of retribution. I signed no contracts.

Maple Grove, Minnesota
U.S.A.


10 Updates & Rebuttals

Jacqueline

Hammond,
Indiana,
U.S.A.
It's time for that restitution--Have your AG look into it

#2Consumer Suggestion

Mon, September 29, 2003

It is good that you contacted your Attorney General. This is the best route to take. I stand behind my original rebuttal. I'm glad your AG is willing to help. I stand behind all contact information. In addition, any contact information will be of use to your Attorney General. It doesn't matter if phone numbers are disconnected or contact info is outdated. This information is EVIDENCE for case building, so don't be discouraged, when they say claim it's outdated. If it had their name on it, at any given time, they have to OWN it. You have given them more than a good chance. Now it's time to move on. Print your Rip-off Report and give a photocopy to your Attorney General or any other legal professional assisting, in this case. I STILL hope you collect a FULL refund. You deserve it, because you have gone out of your way, in giving them a chance to rectify the situation. I really hope everything works out. You've been professional and civil in your communication with them, through postings here. Enough is enough collect that refund. Get back to us on what results you are getting or any new stunts they might be pulling. Thank you, Consumer Advocate Rip-off Report Volunteer


Lauren

Maple Grove,
Minnesota,
U.S.A.
Not getting anywhere

#3Author of original report

Thu, September 25, 2003

To date I'm still getting the "run around" from Iwealth (eximpact) They have passed off my complaint to an employee named Robert Gallo, who has done nothing to remedy the situation except offer me "free" new account, new coaching,with an entirely new program. See his response to my situation: Hello Robert, I just got home from work and retreived your voice mail message. If you want to call me at home now that would be fine, or if you prefer to communicate with a reply to this e-mail that would be fine too. Yes, I have contacted the MN State Attorney General's office and they are willing to assist me, unless you'd rather settle this matter between you and I. I have calmed down somewhat, now that JeannieG has pulled down my website, but I'm still looking for some kind of restitution monetarily, since Iwealth.inc left me blind and I hadn't been able to get anyone's attention until recently. It's your call. Regards, Hello Lauren, do you have any written notification of your intent to cance the contract within the first 72 hours pursuant to the written contract? If not, it is our position that we fulfilled all of the conditions of the contract. We are willing to work with you providing free coaching sessions, free membership into a new program called MySavingZone.com and free leads. My direct line is 239-425-3257. Hello Bob, My first question is: What written contract?? There was none between iwealth and myself! Secondly, I didn't want to pursue the first program with Iwealth... therefore I am definately not interested in pursuing yet another program at all. When I spoke to Todd Johnson, my first contact with Iwealth regarding the program.. I told him I was not interested in going forward with the program and he refused to allow me to change my mind. At that time, I contacted my credit card company to attempt to stop the billing of the $3242.00 to my card, but they told me it had to post first (which took about a week). I only went forward with this with reluctance, as I felt I had no recourse. I felt "forced" into sticking with the program because of what Todd Johnson advised me. I signed no contracts. My biggest concern for you here is... how can Iwealth inc. change not only their physical location, but also the name of their company to eximpact without notifying their customer base? I had no clue, how to reach anyone at your company.. NONE! All i had to go on was iwealth e-mail addresses and telephone numbers that were no longer valid. The only way I could get iwealth to stop billing me the monthly fee for my website, was to cancel my credit card! Right now, I'm frustrated again, and I feel the only way I'm going to get some kind of help here is to allow the Attorney General's office to help. One thing is for sure, Bob, I did not receive $3000.00 worth of support or attention from your company and I intend to see that I'm compensated for it. It will not be in free coaching sessions, or anything of the like. Please try to understand where I'm coming from. I really do want to settle this mess. Regards,


Lauren

Maple Grove,
Minnesota,
U.S.A.
So Now I have their Attention

#4Author of original report

Thu, September 18, 2003

First I get a voice message stating it would be "better Yet" rather to call Iwealth, but to email them.. then iwealth posts their remarks on this website. Secondly I get an e-mail from them asking me to "call them" to discuss the matter. Here is my response to their e-mail Hello Jeannie, Yes, I have tried several different e-mails and phone calls to the only phone numbers I had. I attempted mostly to get through to the "contact us" e-mail address off my Iwealth website that I've been trying to get pulled down for months to no avail. [email protected] which one would think would be the proper place to start. How do you expect your current customers you are billing for to know that you moved your business from St. George Utah to Florida, if you don't keep in contact with your current customer base?? [email protected] (my coach when I started the website) [email protected] and [email protected] I also had made repeated telephone calls to the only numbers I could find which were all either changed or disconnected completely. I did this before I finally got exasperated trying to find contacts through the Utah Better Business Bureau to no avail. Lastly, in total desparation, I contacted the MN Attorney General's office when I found out that others, like me, have had the same problem with iwealth inc. on the website you placed your rebuttal on www.badbusinessbureau.com. I should NOT have had to go through all this just to get you to stop billing my credit card on a monthly basis for maintenance of my website I no longer wanted! I had to file a fraudulent Credit Card case with my credit company just to get it to STOP! The tactic to "ignore" consumer requests started immediately when I started this whole thing. iwealth inc. refused to allow me to change my mind the same day! I was basically "forced" to go through with this with iwealthinc since they refused to give me a refund within the 3 day time alottment that I believe is a legal matter. Consequently, you billed my credit card for upwards of $3000.00 and refused to give me a refund when it was requested the VERY same day. I immediately contacted my credit card company who informed me it had not posted to the account yet so they couldn't do anything about it, until it posted. Once I got my website up (which I built myself) I was given NO HELP or assistance with it from anyone within your company. I never heard from anyone again, in fact. I received NO TRAFFIC on my website, since I had NO Assistance in developing my website. You had my money, and that was the end of my Relationship with IWEALTHinc. As far as I am concerned that is INTENT to RipOff consumers! I'm very angry right now, and I'm wondering just what you have in mind ,now that I finally have your attention, to resolve this ugly matter.


Lauren

Maple Grove,
Minnesota,
U.S.A.
So Now I have their Attention

#5Author of original report

Thu, September 18, 2003

First I get a voice message stating it would be "better Yet" rather to call Iwealth, but to email them.. then iwealth posts their remarks on this website. Secondly I get an e-mail from them asking me to "call them" to discuss the matter. Here is my response to their e-mail Hello Jeannie, Yes, I have tried several different e-mails and phone calls to the only phone numbers I had. I attempted mostly to get through to the "contact us" e-mail address off my Iwealth website that I've been trying to get pulled down for months to no avail. [email protected] which one would think would be the proper place to start. How do you expect your current customers you are billing for to know that you moved your business from St. George Utah to Florida, if you don't keep in contact with your current customer base?? [email protected] (my coach when I started the website) [email protected] and [email protected] I also had made repeated telephone calls to the only numbers I could find which were all either changed or disconnected completely. I did this before I finally got exasperated trying to find contacts through the Utah Better Business Bureau to no avail. Lastly, in total desparation, I contacted the MN Attorney General's office when I found out that others, like me, have had the same problem with iwealth inc. on the website you placed your rebuttal on www.badbusinessbureau.com. I should NOT have had to go through all this just to get you to stop billing my credit card on a monthly basis for maintenance of my website I no longer wanted! I had to file a fraudulent Credit Card case with my credit company just to get it to STOP! The tactic to "ignore" consumer requests started immediately when I started this whole thing. iwealth inc. refused to allow me to change my mind the same day! I was basically "forced" to go through with this with iwealthinc since they refused to give me a refund within the 3 day time alottment that I believe is a legal matter. Consequently, you billed my credit card for upwards of $3000.00 and refused to give me a refund when it was requested the VERY same day. I immediately contacted my credit card company who informed me it had not posted to the account yet so they couldn't do anything about it, until it posted. Once I got my website up (which I built myself) I was given NO HELP or assistance with it from anyone within your company. I never heard from anyone again, in fact. I received NO TRAFFIC on my website, since I had NO Assistance in developing my website. You had my money, and that was the end of my Relationship with IWEALTHinc. As far as I am concerned that is INTENT to RipOff consumers! I'm very angry right now, and I'm wondering just what you have in mind ,now that I finally have your attention, to resolve this ugly matter.


Lauren

Maple Grove,
Minnesota,
U.S.A.
So Now I have their Attention

#6Author of original report

Thu, September 18, 2003

First I get a voice message stating it would be "better Yet" rather to call Iwealth, but to email them.. then iwealth posts their remarks on this website. Secondly I get an e-mail from them asking me to "call them" to discuss the matter. Here is my response to their e-mail Hello Jeannie, Yes, I have tried several different e-mails and phone calls to the only phone numbers I had. I attempted mostly to get through to the "contact us" e-mail address off my Iwealth website that I've been trying to get pulled down for months to no avail. [email protected] which one would think would be the proper place to start. How do you expect your current customers you are billing for to know that you moved your business from St. George Utah to Florida, if you don't keep in contact with your current customer base?? [email protected] (my coach when I started the website) [email protected] and [email protected] I also had made repeated telephone calls to the only numbers I could find which were all either changed or disconnected completely. I did this before I finally got exasperated trying to find contacts through the Utah Better Business Bureau to no avail. Lastly, in total desparation, I contacted the MN Attorney General's office when I found out that others, like me, have had the same problem with iwealth inc. on the website you placed your rebuttal on www.badbusinessbureau.com. I should NOT have had to go through all this just to get you to stop billing my credit card on a monthly basis for maintenance of my website I no longer wanted! I had to file a fraudulent Credit Card case with my credit company just to get it to STOP! The tactic to "ignore" consumer requests started immediately when I started this whole thing. iwealth inc. refused to allow me to change my mind the same day! I was basically "forced" to go through with this with iwealthinc since they refused to give me a refund within the 3 day time alottment that I believe is a legal matter. Consequently, you billed my credit card for upwards of $3000.00 and refused to give me a refund when it was requested the VERY same day. I immediately contacted my credit card company who informed me it had not posted to the account yet so they couldn't do anything about it, until it posted. Once I got my website up (which I built myself) I was given NO HELP or assistance with it from anyone within your company. I never heard from anyone again, in fact. I received NO TRAFFIC on my website, since I had NO Assistance in developing my website. You had my money, and that was the end of my Relationship with IWEALTHinc. As far as I am concerned that is INTENT to RipOff consumers! I'm very angry right now, and I'm wondering just what you have in mind ,now that I finally have your attention, to resolve this ugly matter.


Lauren

Maple Grove,
Minnesota,
U.S.A.
So Now I have their Attention

#7Author of original report

Thu, September 18, 2003

First I get a voice message stating it would be "better Yet" rather to call Iwealth, but to email them.. then iwealth posts their remarks on this website. Secondly I get an e-mail from them asking me to "call them" to discuss the matter. Here is my response to their e-mail Hello Jeannie, Yes, I have tried several different e-mails and phone calls to the only phone numbers I had. I attempted mostly to get through to the "contact us" e-mail address off my Iwealth website that I've been trying to get pulled down for months to no avail. [email protected] which one would think would be the proper place to start. How do you expect your current customers you are billing for to know that you moved your business from St. George Utah to Florida, if you don't keep in contact with your current customer base?? [email protected] (my coach when I started the website) [email protected] and [email protected] I also had made repeated telephone calls to the only numbers I could find which were all either changed or disconnected completely. I did this before I finally got exasperated trying to find contacts through the Utah Better Business Bureau to no avail. Lastly, in total desparation, I contacted the MN Attorney General's office when I found out that others, like me, have had the same problem with iwealth inc. on the website you placed your rebuttal on www.badbusinessbureau.com. I should NOT have had to go through all this just to get you to stop billing my credit card on a monthly basis for maintenance of my website I no longer wanted! I had to file a fraudulent Credit Card case with my credit company just to get it to STOP! The tactic to "ignore" consumer requests started immediately when I started this whole thing. iwealth inc. refused to allow me to change my mind the same day! I was basically "forced" to go through with this with iwealthinc since they refused to give me a refund within the 3 day time alottment that I believe is a legal matter. Consequently, you billed my credit card for upwards of $3000.00 and refused to give me a refund when it was requested the VERY same day. I immediately contacted my credit card company who informed me it had not posted to the account yet so they couldn't do anything about it, until it posted. Once I got my website up (which I built myself) I was given NO HELP or assistance with it from anyone within your company. I never heard from anyone again, in fact. I received NO TRAFFIC on my website, since I had NO Assistance in developing my website. You had my money, and that was the end of my Relationship with IWEALTHinc. As far as I am concerned that is INTENT to RipOff consumers! I'm very angry right now, and I'm wondering just what you have in mind ,now that I finally have your attention, to resolve this ugly matter.


Jeannie

Fort Myers,
Florida,
U.S.A.
Sounds like you have outdated contact info

#8UPDATE Employee

Mon, September 15, 2003

Hello Customer, Have you tried to contact us via email? Our email address is [email protected]. Our phone number is 1-800-651-9162. We will gladly assist you regarding this matter. Thank you, Jeannie Rodriguez Customer Support iWealth, Inc.


Jeannie

Fort Myers,
Florida,
U.S.A.
Sounds like you have outdated contact info

#9UPDATE Employee

Mon, September 15, 2003

Hello Customer, Have you tried to contact us via email? Our email address is [email protected]. Our phone number is 1-800-651-9162. We will gladly assist you regarding this matter. Thank you, Jeannie Rodriguez Customer Support iWealth, Inc.


Jeannie

Fort Myers,
Florida,
U.S.A.
Sounds like you have outdated contact info

#10UPDATE Employee

Mon, September 15, 2003

Hello Customer, Have you tried to contact us via email? Our email address is [email protected]. Our phone number is 1-800-651-9162. We will gladly assist you regarding this matter. Thank you, Jeannie Rodriguez Customer Support iWealth, Inc.


Jacqueline

Hammond,
Indiana,
U.S.A.
Really, I hope you are striving to receive a FULL refund

#11Consumer Suggestion

Mon, September 01, 2003

I have some contact information, but also believe with the nature of the business, you should report this to the law. You have made every effort to contact them, with no reply. Now it's time to see if they refuse to reply to the Federal Trade Commission, your Attorney or possibly your Attorney General. I would try for a full refund. I hope that you have changed ALL of your account information by now. This is one quick way to send out a message, and to stop the theiving. Please change all types of account numbers. The first kind of contact information might be of use to law enforcement or your attorney. You don't necessarily have to hire an attorney. There is the risk that an attorney might drain your account as well. It is just a difficult situiation, and safe to consider all options. I'm leary on recommending a "pro bono" commission based Attorney, because there may not be a visible care here, from an Attornies assesment. This is becaue the Internet to an extent is still uncharted territory. IWealth is also called EXI Technologies, Inc., EX IMPACT Technologies, EX IMPACT, LLC, and YouWinIt.com Inc This business started back in 1999, and is Principaled by Mr. Kent Riedesel. His phone: 1-239-433-9114, fax: 1-239-482-3800, email: [email protected] He is supposed to specialize in internet marketing services. Yeah right You address matches what is posted at the online BBB. If you would like to review that report for yourself access: http://www.bbbwestflorida.org/commonreportnew.html?bid=19000270 Key management personnel include: Chris Carmen-Vice President Mark Cosgrove-Secretary Robert Fletcher-Director Kathy Johnson-Director Steven L. Minasi-CFO Michelle Ryan-Office Manager Joshua Shafran-Vice President Iwealth's County Occupational License is: #030501. This license might be expired, which makes fuel for the fire. Their official Domain name is: eximpact.com Registrant (E1699-IYD-REG) email: [email protected] All address information is the same from what you posted and what is at the onlineBBB. For billing bart is the same contact. They provided this information, and it did not come from Network Solutions, so it might be lame. The information is only good until November 12, 2004. This is not very long; especially when there is a possibilty of court litigations. You might also consider contacting one of those Vice Presidents. I suggest you access www.ftc.gov, because they might have new information available on how to deal with this situation. They also have a new ecommerce sublink. Contact your Attorney General Mike Hatch, 1-651-296-3353, State Capitol, Ste. 102, St. Paul, MN, 55155. Your State website: http://www.ag.state.mn.us Maybe if they got a correspondance from the Attorney General, they would think twice before refusing to communicate with you. Make sure anyone you contact is well aware of your efforts to contact them directly. Statute of Limitations is unknown. Try not to let much more time to go by. Hope this helps. Consumer Advocate Volunteer

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//