Iris
hollywood,#2Author of original report
Fri, May 14, 2004
Yes, I did get a refund after 2 weeks of playing phone tag, and endless messages. I don't understand how he can claim he was out any money when he NEVER PAYED FOR ANYTHING. The fact that he had to book a flight for a different price was because he didn't do what he was supposed to in a timely manner. I'm not a travel agent but its common knowledge that the closer the date, the more expensive it is. John promise me many times that I would be flying on the 24th(even if it came out of his pocket,yeah!) My only mistake was trusting this "business man". I spoke to all the airlines (united, america west) i also spoke with the service he used to book my flight..THEY ALL SAID THE SAME THING. All they needed was a phone call to get tickets printed..SIMPLE phone call, he was the one who dropped the ball, Procrastination will kill you. Plus what does the fact that I didn't have a credit card have to do with anything? I thought cash was still good in this country..I payed for services I never received, cash or credit the outcome would have been the same..All he can do is blame everyone else. How sad! Take responsabilty already. Your actions, your business. I dealt With J.A travel, not with anybody else. Don't blame the service you used because I spoke to them too (onetravel.com) But to recap, Yes I did get a refund, but not without a lot of aggravation.
John
Miramar,#3REBUTTAL Owner of company
Wed, May 12, 2004
We tried to help her out with her trip. She did not have a credit card, so we tried to assist her and I told her that new fares will com out on Wednesday and I will book it under my credit card. We refunded her money after we found our that the service we used did not book the trip, and we were out $40.00 for the booking. We did nothing wrong or improper. We have too much to loose I would like this removed
John
Miramar,#4REBUTTAL Owner of company
Wed, May 12, 2004
We tried to help her out with her trip. She did not have a credit card, so we tried to assist her and I told her that new fares will com out on Wednesday and I will book it under my credit card. We refunded her money after we found our that the service we used did not book the trip, and we were out $40.00 for the booking. We did nothing wrong or improper. We have too much to loose I would like this removed
John
Miramar,#5REBUTTAL Owner of company
Wed, May 12, 2004
We tried to help her out with her trip. She did not have a credit card, so we tried to assist her and I told her that new fares will com out on Wednesday and I will book it under my credit card. We refunded her money after we found our that the service we used did not book the trip, and we were out $40.00 for the booking. We did nothing wrong or improper. We have too much to loose I would like this removed
John
Miramar,#6REBUTTAL Owner of company
Wed, May 12, 2004
We tried to help her out with her trip. She did not have a credit card, so we tried to assist her and I told her that new fares will com out on Wednesday and I will book it under my credit card. We refunded her money after we found our that the service we used did not book the trip, and we were out $40.00 for the booking. We did nothing wrong or improper. We have too much to loose I would like this removed