- Report: #181883
Complaint Review: Jack Keller Ford / KIA - Grand Rapids Michigan
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Author Confirmed
Why?
Jack Keller Ford / KIA
3385 Alpine,N.W. Grand Rapids, 49544 Michigan, U.S.A.
Phone:
616-784-6600
Web:
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KIAJack Keller Ford KIA Told us if we bought a new van, the would GIVE us a second used car FREE, only to rip us off for the 5000.00 rebate, gave us a big runaround and finally said they would not give us our 5000.00 rebate, because the car a 2000 sophia that worth 2000 instaed Grand Rapids Michigan
*Consumer Suggestion: Where's Your Responsibility?
*Consumer Suggestion: Very true....always read what you are signing
*Author of original report: Keller ford is not fair and are also very tricky ..hard to beleive that they could be so kiniving and still be "The fair" dealership..
*Consumer Suggestion: OUTSTANDING ADVICE! - fraud/deception is an epidemic in the car business
Jack keller Ford and KIA, called me because they seen that I was looking for a new vehical. At that time I asked" can we get one of those 2 for 1 deals that KIA had going a while back. At that time we were told Yes they would "GIVE" us a second car,but it would have to be a "used" car. At no time were we told about a $5000.00 rebate on the new van that we bought. when we got home we found out about the rebate.
Five phone calls later, they just said, the rebate covered the cost of the "free" car. even if that were the case,which it was not! the "FREE" car blue books for less than two grand.
They out and out ripped us off ! it all boiles down to the words "GIVE" and "FREE" They didn't "give" us nothing but a hard time, and $5000.00 is a hell of along ways from "FREE"...
Michael
Muskegon, Michigan
U.S.A.
Five phone calls later, they just said, the rebate covered the cost of the "free" car. even if that were the case,which it was not! the "FREE" car blue books for less than two grand.
They out and out ripped us off ! it all boiles down to the words "GIVE" and "FREE" They didn't "give" us nothing but a hard time, and $5000.00 is a hell of along ways from "FREE"...
Michael
Muskegon, Michigan
U.S.A.
4 Updates & Rebuttals
Jim
Orlando,Florida,
U.S.A.
OUTSTANDING ADVICE! - fraud/deception is an epidemic in the car business
#2Consumer Suggestion
Sun, March 19, 2006
B. in Delaware.... OUTSTANDING ADVICE! If you read thru these reports, you will see example after example of how people knew full well they were being treated poorly but not only just sat there but REWARDED the dealership by giving them their business! Incredible, isn't it? Bottom line is fraud/deception is an epidemic in the car business. What the slime of the business fear the most is our feet!
Michael
Muskegon,Michigan,
U.S.A.
Keller ford is not fair and are also very tricky ..hard to beleive that they could be so kiniving and still be "The fair" dealership..
#3Author of original report
Sun, March 19, 2006
An extra entry from the orignal rip off report, First of all, They knew they were ripping us off, The sales man was being very rushey, even tho we set up a apointment!! secon of all the salesmen had all the paperwork on his desk and spread out so that all was showing was where to sign and like we said, he was being very rushy and being very deverting showing us there coment rateing and telling us to tell the people that were going to be calling us in a couple days to tell them this and that so he would get a good grade,... Third of all, the USED car they GAVE us was not up to the safty code to take off the lot... The reason I found out about the $5000.00 rebate is because of there were some wadded up paper in the van, which had my wife go through the paper work that we had signed. and YES I do understand that we should have taken the time to read through all the fine print, But these guys are suposed to be "The fair dealership" The "USED" car,By the NADA book(for the milage and all) is worth $1,950.00, So the "fair guys" should at lest give us the other $3000.00 !! I find it hard to beleive that they could be so kiniving and still be "The fair" dealership...
B.
Anytown,Delaware,
U.S.A.
Very true....always read what you are signing
#4Consumer Suggestion
Sat, March 18, 2006
Not to take any responsibility off the dealer here....BUT, the consumer is responsible for reading what he/she is signing! The only way that the dealership could have "kept" your rebate is if you SIGNED it over to them. (that's common, by the way...a rebate is often used to cover part of the down payment on a new vehicle, rather than the person actually taking the check and cashing it). Too late for this deal...but in the future, please read before you sign. And if you feel rushed...hurried...under pressure...or you get a "bad vibe" from the dealer...you have a simple, effective tool. In fact, it's one that works every time. Simply smile, get up, and walk out of the dealership.
Jim
Orlando,Florida,
U.S.A.
Where's Your Responsibility?
#5Consumer Suggestion
Sat, March 18, 2006
Michael: For the record, fraud and deception in the car business is at epidemic levels. That's why all of us need to exercize RESPONSIBILITY in dealing with these people. If you found out about this 5000 rebate, how come you didn't know BEFORE you signed the paperwork? Speaking of paperwork, you seemed surprised when you "found this out at home". Did you even READ the paperwork BEFORE you signed it? If you did, then you would have seen this. Do you really think they can afford to "give" you a free car? Like I said earlier, fraud and deception is rampant. The best defense we have is to know what we are doing so that we can take steps to avoid the fraud/deception. Above, I gave you the steps to do this.
