- Report: #777436
Complaint Review: Jacobs Enterprises Inc - Internet Internet
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Author Not Confirmed
Why?
Jacobs Enterprises Inc
275 Center Road Suite 105 Internet, Internet, United States of America
Phone:
Web:
inventionhome.com
Categories:
Business Rating:
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Jacobs Enterprises, Inc Invention Home Not responsive to sending me a copy of a product I paid for and trying to send a photo copy instead Internet, Internet
I am disappointed that I have to file a complaint on a company just to get an example for something I paid to have made...I saw negative reviews about them on another ste, but just took them as face value. Now I see they may very well be right. I invested my money to have something done and I expect examples of what I paid for and not just an email photo example (that is what I was offered)...I did get paper copies of other documents I requested for my records though. Because of this I am wondering if they indeed, performing the services I requested...
1 Updates & Rebuttals
Opsmgr
Pittsburgh,Pennsylvania,
USA
InventionHome response
#2UPDATE Employee
Wed, September 21, 2011
My name is Marcia Velette and I am the Director of Customer Operations at InventionHome.
We try very hard to maintain high customer satisfaction and will be more than happy to provide what you need. Since this is the first I am hearing of such request, please contact me directly at [email protected] so that I can resolve.
Thanks,
Marcia
