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  • Report:  #199214

Complaint Review: JANA BRANDI S*** JILL ** - RIVER HEIGHTS Utah

Reported By:
- clarendon, Pennsylvania,
Submitted:
Updated:

JANA BRANDI S*** JILL **
272 S 800 E RIVER HEIGHTS, 84321 Utah, U.S.A.
Phone:
435-787-1321
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I was looking to buy a teacup yorkie, registered, healthy, pedigree, vaccinated and wormed, and bred from quality breeders with this type of dog only.

I went on the internet to help me find quality breeders of the teacup yorkie puppies.

Using my search engine I found thewebsite:nextdaypets.com

The website provides breeders, info about differents breeds of dogs, pretty much anything that has to do with finding a puppy of any sort from any breeder in the United States.

This website also works with a company called Escrow.com which is a service that provides you with a contract between the seller and the buyer outlining the details of the sale (buyer / seller information including: names, addresses, phone numbers, price, what seller is providing to buyer, exact stipulations of the sale and precise detailed description of the puppy: size, breed, quality, price, what comes with the puppy, and proof of all exams, physicals, shots, papers, etc

I wire the money to the escrow service after both parties agree to contract and terms and then both sign contract with escrow. Terms are carried out after I receive puppy I have 48 (per contract) to decide if I want the merchandise, If I accept merchandise then I contact escrow and they release money to seller, if I decline merchandise I send it back within 5 days. HERE IS THE AD

"Yorkshire Terrior - Yorkie for sale"

TINY TIM HIS NAME SAYS IT ALL 34 OUNCES

Dated 6/26/06

Description: tiny Tim is a gorgeous teddybear faced baby. He is the perfect little handbag angel!

-Registered

-Pedigree

-Health Guarentee

-Certificate of Veterinary Inspection

-Micro-Chipped (In case ever lost or stolen)

-Current on all vaccinations

-Wormed

-Puppy Packet(toys, dog bones, vaccination schedule and history, crate training info, potty training info

-Already paper trained

-Travel crate with shipping

-Raised in a loving home not a Kennel. We also offer delivery to most major airports. We even take care of all the details. You simply meet your new baby at the airport and shower him with love

(Belong to Breeder Support Group, BSG)

***PLEASE EMAIL ANY QUESTIONS***

My phone number will be given out to serious buyers only,

GENDER: male AGE:14 weeks PRICE: $975.00 aVAILALBILITY DATE: 6/26/06 POTENTIAL:

I contacted her that day 6/26/06, my daughter fell in love with his picture. Which showed a very very small puppy in a coffee cup. I asked if he was still for sale and his size and to call me or email me because we wanted to purchase him and gave her all my info.

she responded immediately telling me he was 34 oz. and would be only 3 1/2 pounds at full adult weight, he was in perfect health, and she wanted $250.00 sent to her directly for the plane ticket

I questioned it and said why isn't this going to be in the contract and she said because she needs to pay for the ticket up front. I told her i would call the airline once she booked and give them my info directly to them. she got the information for his flight and said if weather was okay she would send him out on saturday 7/1/06 but she still needed the money for the ticket because she needed it for final booking and said it also covered the vet check and carrier.

In the contract it said the original 975 covered that stuff and thats why she really needed it up front that there was a misunderstanding. Origanally, the contract stated i would also have 7 days for examination of puppy to decide if it was what i wanted. she then changed it to 48 hours because i should know by then. I told her i felt uncomfortable with the money situation and that something didn't feel right. the 48 would be okay because i could get him to a vet monday morning.

then she contacts me saying saturday would be to hot for him to fly and was sending him friday instead (which my monday vet check would be to late)my daughter was anxious and the other $1100.00 was in escrow, so, i told her to give me her bank info. I would then check out the info making sure she was who she said and name, address, phone, account and bank# were all legitamate.

I called the bank they confirmed the info and i then transferred the 250 because then she offered to send him cod but it would cost more.

She emailed me the flight info for friday, little did she know I had an emergency vet appt saturday morning. Friday i picked him up at the erie, PA airport. She said when i went to pick him up i would have to have photo id and all the paper work because they are very strict and she works with just Delta because they are so good. They brought him out to the ticket counter and i said he is mine. the girl at the desk said sign here and thank you. That was it!

I pulled him out of the cage and to my surprise he was 3 times the size as promised and was covered in fesces and mud which were not in the cage. He was filthy, smelt of urine and was obviously never groomed or cleaned. I went to the nearest grooming station and had him groomed and bathed. I was supposed to receive all the promised documents and certificates and registrations but they were not there.

In the cage was 3 toys, a stained and filthy t=shirt and a sweater that he was laying on, not even a blanket. His food was taped to the outside of the cage and was never fed or had any water. The paperwork i did receive was copies of pages from a book and a sheet she typed up claiming these were the shots he had. Nothing of any proof of all that she had claimed.

the next morning i took him to the vet and i was then devastated and astonished by the info i would now get. He has parasites, a severe heart murmer, malnourished, was twice the weight she had claimed (4 pounds) and still not full grown.He will reach 7-8 pounds not the 3 1/2 she claimed never had any shots and the shots listed on her typed up sheet didn't even exist.

The vet stated all these problems were not new buy preexisted for a very long period of time, according to the severity of the murmer and the parasite count. Not only did he look at him but 2 other vets in the office to verify the facts and they put them in writing for me. Now we have to hope he doesn't go into congestive heart failure before he is treated, if he can even be treated.

Lots of medical expensive and lifelong medication regiment. The vet claimed this was a severe case of animal cruelty, neglect and plain animal abuse.

I HAVE BEEN SCAMMED!

I immediately contacted her by email because this whole entire process I tried repeatedly numerous times to contact her by phone and she would never call me back or answer. She of course denied it all and said it must have happened while in my care because she loves and takes great care of her puppies and would never do such a thing...but all of this was preexisting and won't even admit that. A heart murmer and severe parasites and gained 2 pounds but malnourished, all over night! give me a break!

she claimed the vet check paper was in the crate and the vet check paper that was in there stated "Per their conversation, in his opinion it would probably be alright for the dog to fly under 85 degrees and on the top it had the vets name and the owners name "JILL H**" same address as Jana (who is jill h**)

She now is demanding her money for the dog or wants me to pay to send him back. I can't justify for the love of the dog sending him back to that cruel,inhumane situation let alone paying for another plane ticket at my expense.

But if I don't send him back, the money is released to her in 5 - 10 days. I am screwed either way. My daughter instantly fell in love with the dog and is so upset about his condition she wants to take care of him which i would see it no other way but tolove him and try to make him as comfortable as possible. Never once did she ask about him, his well-being or if he was going to be alright.

What do i do now? i told her i would not take this lying down and i would persue this to the fullest and fight for justice. Internet scamming and forgery of vet documents whoever this Jill H** Owner is and every other law that has been broken, i swear i will not let her get away with this

JANA ***

*****

RIVER HEIGHTS, UT 84321

****

[email protected]

Well, I bought the dog on 6/26/06 after viewing her ad and receiving email from her claiming all was true and will provide proof. I received the dog on the evening of 6/30/06 which i paid for the airline ticket (i am in pa.) up front to her and put the $1016.00 in escrow.com.

When I picked the dog up she did not provide any of the paperwork that she was supposed to provide. No registration, no pedigree papers, no health guarentee, no certificate of veternary inspection, no micro-chip papers, no current records from vet on all vaccines & worming shots.

First thing Saturday morning, 7/1/06, at 8:30am I took him to the vet (I had a 48 hour period of inspection) He was not 34 oz he was 4 pounds, he has a heart murmer, he has parasites, he has dislocated knee caps, he is malnourish, the list of shots she typed up herself were not real worming shots, they were made up names (and if the dog would have recieved the shots, he wouldn't have had the parasites).

I am very angry that I was scammed. I want something done about this, she can not get away with type of fraud and scam. I am also going to be contacting the police authorities in her town for the false advertisement, internet scams, theft by deception, and theft of services. please get back to me with the next step, I have all paperwork to back everything i said.

contact me at:

TAMMY J***

814-***

814-***

814***

please get back to me as soon as possible, thank you!

Tammy

clarendon, Pennsylvania
U.S.A.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.



5 Updates & Rebuttals

Jill

River Heights,
Utah,
U.S.A.
INVESTIGATION DONE AND FOUND NOT GUILTY

#2REBUTTAL Individual responds

Sat, February 17, 2007

When Tiny Tim left my home he was very healthy, happy and active. So many people at the airport commented about how beautiful he was. When Tammy made this accusation to escrow.com I was so SHOCKED. Escrow.com did an investigation that lasted about 6 months. During that time Tammy would not release her vet's information to me or my Veterinarian who inspected Tiny Tim before departure. We asked her several times for her Vets information so we could verify what was going on with Tiny Tim. Tammy said quote "It is none of your business!" I feel Tammy was trying to get Tiny Tim for free. After escrow.com finished their investigation they found me not guilty of charges made by Tammy. The money was then released to me on January 4, 2007. Here is the receipt and seller closing statement from escrow.com: Thu, 04 Jan 2007 17:48:24 "GMT" subject #371814-295786 Yorkshire Terrier - Yorkie dog for sale - Closing Statement mailed-by escrow.com Escrow.com 16251 Laguna Canyon Road, #150 Transaction #371814 Irvine, CA 92618-3603 Escrow #295786 (949)790-5810 Closing Date: 1/4/2007 (949)790-5801 Fax Ref: Yorkshire Terrier - Yorkie dog for sale SELLER CLOSING STATEMENT Buyer: Seller: tammy melvin davis Brandi Hoggan [email protected] [email protected] Debit Credit ------------------ ------------------ Item(s) $975.00 Shipping $0.00 Seller's Proceeds $975.00 ------------------ ------------------ Total $975.00 $975.00 Thank you for your business! We hope we can assist you with any future escrow needs. -------------------- Escrow.com [email protected] 888-511-8600


Tammy

clarendon,
Pennsylvania,
U.S.A.
Thanks all for the advice

#3Author of original report

Thu, July 06, 2006

Thanks all for the advice, I have taken it but still fighting. I have contacted Utah State Vet Ethics Committee, Utah state humane society for animal cruelty, the utah state police, cache county sheriffs dept (that's her county I found out), the dept of agriculture, the city hall, attorney general. Well I have now found out the two womans names are sisters, the vet is just a close personal friend, the address is their parents not theirs, and utah does not have a lemon law. I have found out through the sheriffs dept i am the third complaint in two months from people in other states who they have scammed. These three complaints were through one officer, who knows how many others officers took complaints. So I have uncovered for sure a puppy farm and this is not new news but now they say they can persue full force with criminal charges hopefully. The escrow co as of today has not released my funds yet because of kind heart and a pending investigation. Little Noodle (that's what my daughter named the little guy) is absolutely spoiled. he has gotten more love and attention in the last 7 days than probable his whole life. I have him on a ton of medication trying to get him to respond to be a little better, but now he has starting having blood in his feces. He is so beautiful and loving. He is so kind spirited for what he has been through, it is breaking my heart and I want to spend every minute of every day with him giving him love just in case his last few days are wonderful for him. How do I post a blog, I've never done it? But I want to for sure. By the way when the vet examines a pup for flight all that is on the health certificate is temps it can fly in! Is that a bunch of bull or what! Keep the advice coming it really helps, and to know I am not alone. I am going to get a hold of television station tomorrow. GOOD IDEA THANKS. I will keep you all updated, tammy.


Ann

Springfield,
Missouri,
U.S.A.
Pennsylvania supposedly has CONSUMER LAWS REGARDING SALES of PETS

#4Consumer Suggestion

Wed, July 05, 2006

Apparently there are seventeen states that have "lemon laws" concerning sales of pets. According to what I have found on one organization's site that supports stopping puppymills, Pennsylvania--Owners of USDA and PA licensed facilities, and pet shops that sell dogs must have the animal checked within 21 days prior to sale. If the dog becomes sick the buyer may return the dog for a refund, exchange the dog, or receive veterinary costs up to the purchase price. Length of time for guarantee of no congenital or hereditary disease: 30 days. I'd say you are in a real pickle. By accepting the dog and releasing the funds in escrow to her, you are rewarding her for sending a congenitally defective puppy. By accepting it after it has been checked by a vet and acknowledged to have the severe grade heart murmur, you are then saying, "Yes, I know it has a heart murmur but I am accepting it anyway." It would be hard to come back to her for a refund, etc. or trying to recoop vet expenses. Does the escrow service act as a "go-between"?? If you offered her half of the price of the dog because of the defect, would that work? Hmmm...just a thought. I'm like you, it would tear my heart out to send him back to her...she'd just try to pass him onto someone else who didn't know about the heart murmur. I would contact the vet that is named on the health certificate...she may have doctored the health certificate or even took a healthy pup in for the checkup. They are required to have a health certificate to fly and the vet does listen to the heart. I would think that it would be a state offense to doctor the form as if it was okay and it wasn't. Is this breeder state licensed? I would report her to her state for investigation...also call USDA. I would try to seek revenge in that way or keep posting on blogs or topixdotnet etc. Call the local news crews to see if they are interested in taking on the story. You might just write this one off as a learning experience but keep saving your pennies for another healthy one just in case this one doesn't live a full life. I've had dogs that have had a 1 or 2 grade heart murmur and they do just fine. With the severe cases, my vet says they just "fade away". I wish you the best of luck and hope that you will post again so we know what happens with this puppy and the crooked breeder. You might spend the money for an attorney consultation as she has misrepresented the dog from point ONE. Take care!


Rob

Clinton,
Utah,
U.S.A.
Sorry

#5Consumer Comment

Tue, July 04, 2006

I'm so sorry this happened to you. My wife and I have bred both Shih Tzu and Yorkies for over 15 years. One thing I always suggest to pet buyers is they watch for signs of an unscrupulous breeder. First anyone who uses the term teacup to describe a dog is usually unscrupulous. This term is NEVER used by reputable breeders. Read the AKC standard for the size of the particular breed. Any dog weighing less than this is likely unhealthy. The reason for the weight standards is to ensure the dog is of a healthy size. Next I recommend not buying by looking at picture posted on the internet. Many unscrupulous breeders may put pictures of a different dog than what they are selling on their webpage. Always go to the breeders home and see the dog. This way you can see the dogs living conditions, inspect the dog prior to purchase and see the parents. Although estimating size at maturity is not an exact science you will get a pretty good idea of how large the dog will be when mature by looking at the parents. If the mom is 9 lbs and the dad 7 lbs. you can pretty much guarantee you are not going to get a 3-4 lb Yorkie. I have a 4 lb Female and a 2.5 lb Male and they have never produced a pup that weighed more than 4 lbs. I can usually guarantee this only because I have kept in touch with buyers of our puppies and they have told me how much the dog weighed at maturity. Any way good luck, unfortunately your unlikely to get any relief in Utah because they see most animals as livestock. You might want to try whatever state the purchase took place in


J

Sioux Falls,
South Dakota,
U.S.A.
What a shame

#6Consumer Suggestion

Mon, July 03, 2006

I understand your feelings. My first Shih Tzu puppy had a lot of health problems. My husband got her for me as a Christmas present, and though many of the problems were evident from the start, I didn't have the heart to send her back to the breeder. Unfortunately, this sort of thing goes on all too often both on the Internet and off. My suggestion is this: First, this poor pup didn't ask to be brought into this world, and may not, from the sounds of it, survive a trip back to the breeder. No one would judge you if you decided not to keep the pup, but I personally would keep it, go ahead and pay for it since that's the terms of the contract. At the same time, I would start work to shut her down. I would write to the Attorney General of the State of Utah, enclosing all correspondence, contracts, and vet reports, apprising him of this situation. It doesn't appear that Utah has a pet lemon law, but this may fall under some other law, such as one covering the sale of "defective merchandise." I also would write to the Utah Humane Society, which appears to be very active in persuing cases such as this. If she is breeding a lot of dogs, she may have to be registered with the USDA. I would try to find this out, and if so, file a complaint about her to them. Finally, I would file a complaint about her to the American Kennel Club. Again, if she's breeding a lot, they should be inspecting her facilities from time to time, and can fine her if she is not in compliance. Also, write to the Yorkie parent organization. She may not be a member of this group, but it wouldn't hurt to see if they have any advice to give you too. In all of these correspondences, I would remain very professional and include all pertinent documentation. Remember, your goal is to shut her down so she doesn't keep breeding if this sort of thing is typical for her. Finally, I would set up a blog on the Internet, telling Tim's story and showing pictures of him. I'd post his progress or lack of it and invite other people who have had problems with this breeder to post their experiences as well. Work hard to get links to other websites and submit your blog to the major search engines, so that your blog will show up when others go looking for this breeder or for a puppy to buy. In the meantime, enjoy little Tim while you have him. Sometimes, these little dogs can truly astound us. My first Shih Tzu had extremely poor health and she lived to be 18 years old! Good luck!

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