- Report: #1072744
Complaint Review: Janda Exotics - Select State/Province
-
Author Not Confirmed
Why?
Janda Exotics
Po box 509 San Marcos, tx Select State/Province, USA
Phone:
210-241-1856
Web:
http://www.jandaexotics.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Janda Exotics Complete Ripoff San Marcos Texas
Report Attachments
This place is a complete ripoff. I ordered and paid for a prairie dog pup. When I picked it up from the airport, the pup had fleas. I took it to the vet and kept a copy of the bill. This is so I could remain within the warranty if anything happens to the pup. Of course a week later the pustudied randomly. I called Ashley non stop for three days with no response. I've left voicemails and emails. this is ridiculous. She technically owes me another prairie dog for free but with no response, that is not going to happen. Do nUbuntu from here!
1 Updates & Rebuttals
Ashley
San Marcos,Texas,
USA
Health Warranty
#2REBUTTAL Owner of company
Fri, March 06, 2015
As an animal breeder, I utilize many years of experience in health, care and welfare of all of the animals that we raise. I would not have a very sucessful business if I were selling sick animals. All of my animals are sold with a written health warranty that includes being healthy at time of sale, and a congenital warranty against any life altering diseases. I pride myself in my healthy animals and my many happy and repeat customers are my best testiment to this. I have never refused to honor any request for health warranty claim that was as a result of my establishment. There are instructions to be followed to request warranty on the animals and I have no record of any such request for warranty on this baby prairie dog. I am sorry for any illness this baby had, but I cannot be liable for the life of the baby against any illness or death without any documentation.
