- Report: #66125
Complaint Review: Jason Brown - Guntersville Alabama
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Jason Brown
1308B Carlisle AV Guntersville, 35976 Alabama, U.S.A.
Phone:
256-673-1633
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Jason Brown, Thegearlessmachine eBay ripoff by Jason Brown on Digital Camera $507.00 Guntersville Alabama
I purchased a Sony Mavica Camera for $507.00 including s/h/i from Jason Brown (eBay item number 2919559089). It took about a month for the camera to arrive. I checked the camera immediately, and it did not work. I took it back to the PO and called Jason. He told me he would wait for the PO investigation before he did anything. The initial PO investigation took
nearly a month.
The PO said there was no damage to the box so they would not pay on the claim. They said he probably sent a damaged camera hoping to collect the insurance on a worthless camera. After the PO told me they would not pay him I contacted Jason. He said he sent a good camera and refused to pay me until after an appeal on the PO ruling.
When he refused to repay me I contacted eBay and PayPal. They said they could not help me because I was reporting to them after their deadlines (30 days PayPal, and 60 days eBay).
After several appeals the PO still refuses to make payment to him so he refuses to refund my money ($507.00). I have been waiting nearly 5 months to get my money back. The PO said the dispute with the claim is between them and him and he should pay me rather than hope for payment on the claim. I was advised to file for postal fraud.
Finally I contacted SquareTradeNetwork, Attorney General of Alabama, District State Attorney, NFIC, IFCC, and the Guntersville Police Department. I still have not had any help.
The following are some complaints against Jason including mine:
tgmisiag( 136) Jun-11-03 19:35:46 PDT 2919559089 S
Complaint : Got a broken camera. A fraud. Nearly 3 mo and still no money back $507.00
Response by thegearlessmachine - Broken in shipping,it was insured, camera not sent back to me, what should I do?
Follow-up by tgmisiag - PO said he sent broken camera and will not pay. He treatened if I did pursue.
libertyb1( 108) May-31-03 16:23:03 PDT 2314588577 S
Complaint : jason cashed our money order didn't mail chain saw. why is on e-bay?
Response by thegearlessmachine - Liar!! never received money!! I will not ship an item if No money is received!!
hairdoo80( -1 ) Apr-21-03 14:59:48 PDT 2314589103 S
Complaint : excuses! excuses! resold a item I returned and have not refunded $268.00 Beware
Response by thegearlessmachine - sent check refund via mail(he paid this way)only been 21 days since auction end
izmikiar76( 1 ) Feb-24-03 11:13:13 PST 1949594961 S
Complaint : THIS GUY SENDS USED PHONE FOR THE PRICE OF NEW.TOTAL JOKE.DON'T BUY FROM HIM!!!
Response by thegearlessmachine - If you were not happy I would have refunded you totally, please read before neg
jetski300( 43) Not a registered user Feb-21-03 17:48:29 PST 3002152157 S
Neutral : said phone was new but when i receive it was cracked, and thing missing bad!!
Response by thegearlessmachine - please contact us first for refund or exchange. we offer money back guarantee.
2giftsfromabove( 456) Feb-21-03 17:32:31 PST 3004081411 S
Complaint : HORRIBLE EXPERIENCE,X'TREMELY POOR COMMUNICATION, PAID2/4, REC'D 2/21 BEWARE!!!
Response by thegearlessmachine - UPS lost package, found it, and finnally got it out, not my fault
Follow-up by 2giftsfromabove - DID NOT USE UPS.. USED USPS.. WATCH OUT !!!!!
texkyle32( 31) Feb-04-03 12:52:29 PST 2087355909 S
Complaint : front bearing out cost extra 55.00 called seller and did not get responce
Response by thegearlessmachine - ???? would of gladly paid for the problem....I always fix problems if they occur
ljain( 22) Jan-14-03 00:51:17 PST 1394080860 S
Complaint : Phone does not work. The seller did not respond to emails.
Response by thegearlessmachine - We DID reply to emails AND offered full
refund and now a neg??? what gives?
Follow-up by ljain - Only after I threatened. No more responses!!! Stuck with nonworking $300 phone.
avenirs( 4 ) Nov-03-02 22:34:32 PST 2054669561 S
Complaint : 1. VERY BAD COMMUNICATION 2. NOT FOLLOWING UP WHITH PROMISES. The equipment was
yardpro_1( -1 ) Oct-27-02 18:10:20 PST 2060586162 S
Complaint : Poorly maintaind:rusty spk-plug, filthy air filter, wont start, no reply 2 email
Response by thegearlessmachine - zero feedback,no email received, my fb speaks for itself ,thanks for the red!!
vaphototaker( 0 ) Sep-13-02 11:10:35 PST 2046098973 S
Complaint : Beware this seller-chainsaw came missing parts needed to run. No ans to 2 email
Response by thegearlessmachine - ?never got an email, look at his feedback dunno what to say, we guarantee all st
Thomas
Walla Walla, Washington
U.S.A.
nearly a month.
The PO said there was no damage to the box so they would not pay on the claim. They said he probably sent a damaged camera hoping to collect the insurance on a worthless camera. After the PO told me they would not pay him I contacted Jason. He said he sent a good camera and refused to pay me until after an appeal on the PO ruling.
When he refused to repay me I contacted eBay and PayPal. They said they could not help me because I was reporting to them after their deadlines (30 days PayPal, and 60 days eBay).
After several appeals the PO still refuses to make payment to him so he refuses to refund my money ($507.00). I have been waiting nearly 5 months to get my money back. The PO said the dispute with the claim is between them and him and he should pay me rather than hope for payment on the claim. I was advised to file for postal fraud.
Finally I contacted SquareTradeNetwork, Attorney General of Alabama, District State Attorney, NFIC, IFCC, and the Guntersville Police Department. I still have not had any help.
The following are some complaints against Jason including mine:
tgmisiag( 136) Jun-11-03 19:35:46 PDT 2919559089 S
Complaint : Got a broken camera. A fraud. Nearly 3 mo and still no money back $507.00
Response by thegearlessmachine - Broken in shipping,it was insured, camera not sent back to me, what should I do?
Follow-up by tgmisiag - PO said he sent broken camera and will not pay. He treatened if I did pursue.
libertyb1( 108) May-31-03 16:23:03 PDT 2314588577 S
Complaint : jason cashed our money order didn't mail chain saw. why is on e-bay?
Response by thegearlessmachine - Liar!! never received money!! I will not ship an item if No money is received!!
hairdoo80( -1 ) Apr-21-03 14:59:48 PDT 2314589103 S
Complaint : excuses! excuses! resold a item I returned and have not refunded $268.00 Beware
Response by thegearlessmachine - sent check refund via mail(he paid this way)only been 21 days since auction end
izmikiar76( 1 ) Feb-24-03 11:13:13 PST 1949594961 S
Complaint : THIS GUY SENDS USED PHONE FOR THE PRICE OF NEW.TOTAL JOKE.DON'T BUY FROM HIM!!!
Response by thegearlessmachine - If you were not happy I would have refunded you totally, please read before neg
jetski300( 43) Not a registered user Feb-21-03 17:48:29 PST 3002152157 S
Neutral : said phone was new but when i receive it was cracked, and thing missing bad!!
Response by thegearlessmachine - please contact us first for refund or exchange. we offer money back guarantee.
2giftsfromabove( 456) Feb-21-03 17:32:31 PST 3004081411 S
Complaint : HORRIBLE EXPERIENCE,X'TREMELY POOR COMMUNICATION, PAID2/4, REC'D 2/21 BEWARE!!!
Response by thegearlessmachine - UPS lost package, found it, and finnally got it out, not my fault
Follow-up by 2giftsfromabove - DID NOT USE UPS.. USED USPS.. WATCH OUT !!!!!
texkyle32( 31) Feb-04-03 12:52:29 PST 2087355909 S
Complaint : front bearing out cost extra 55.00 called seller and did not get responce
Response by thegearlessmachine - ???? would of gladly paid for the problem....I always fix problems if they occur
ljain( 22) Jan-14-03 00:51:17 PST 1394080860 S
Complaint : Phone does not work. The seller did not respond to emails.
Response by thegearlessmachine - We DID reply to emails AND offered full
refund and now a neg??? what gives?
Follow-up by ljain - Only after I threatened. No more responses!!! Stuck with nonworking $300 phone.
avenirs( 4 ) Nov-03-02 22:34:32 PST 2054669561 S
Complaint : 1. VERY BAD COMMUNICATION 2. NOT FOLLOWING UP WHITH PROMISES. The equipment was
yardpro_1( -1 ) Oct-27-02 18:10:20 PST 2060586162 S
Complaint : Poorly maintaind:rusty spk-plug, filthy air filter, wont start, no reply 2 email
Response by thegearlessmachine - zero feedback,no email received, my fb speaks for itself ,thanks for the red!!
vaphototaker( 0 ) Sep-13-02 11:10:35 PST 2046098973 S
Complaint : Beware this seller-chainsaw came missing parts needed to run. No ans to 2 email
Response by thegearlessmachine - ?never got an email, look at his feedback dunno what to say, we guarantee all st
Thomas
Walla Walla, Washington
U.S.A.
2 Updates & Rebuttals
Jason brown
Guntersville ,Alabama,
Jason brown
#2REBUTTAL Owner of company
Mon, December 15, 2014
This thing is 11 years old.. Tom misiag was fully refunded, he was happy.. Everything worked out. Just crazy to me that one single issue I had with a buyer a decade ago is still up here. I fixed it, problem solved. I mean, if I was some terrible seller, a thief, a crook, why wouldn't I just change my company name? Still the same name on ebay with 16k feedbacks and top rated. Hard to do that if youre a thief.
Jason
Guntersville,Alabama,
U.S.A.
Jason Brown himself speaks.....
#3REBUTTAL Individual responds
Thu, September 18, 2003
First off, I have 98% pos. feedback with over 1,000 transactions. Tom misiag is good at trying to show only the bad or neg. parts of my transactions. Second, Tom said to me on the phone at the beginning that the box the camera was in was damaged. If he wants to lie about that statment, he can. I also have an email from Tom misiag exactly 12 days after the auction ended. (with complete headers to verify he sent it) In this email he speaks of the camera not working. He just lied saying it took me 30 days to send the product. I also have an email 23 days after the auction end where he stated that the post office accepted the package back for insurance investigation. Email me and I would be more than happy to forward you the auction end date, and Tom's first and second email about the problem (with headers). Third, Tom very well could have damaged the product on his own and demanded a refund from me for it. Like I said before, I have over 1,000 transactions with 98% pos. feedback so this is not a common occurance. Tom also has great feedback, but only 135 transactions or so. Who knows what his will look like after 1,000 tranactions. The point is, Yes I do want to make my customers happy, and the feedbacks he has shown state that I would refund someone who is not happy. I have done this on several occasions BUT, the product was sent back to me in the condition it was sent. I am not perfect, and may overlook a small problem with a product that I am more than happy to fix (like a hole in a gas blower tube or a scratch on a product) Its very hard to satisfy everyone in any business one tries, all I can say is that this is just one of those times things could not be worked out. I offered tom half the $507.00 and half of what the broken camera sells for after he sends it back to me. He stated he wanted all the money plus interest. This is just not gonna happen. I thought this was a very decent offer considering by law I am not required to help him at all. I sent a perfectly good working camera that I feel he has, or the shipping company has broken. I cannot be responsible for it if insurance claims are denied or a product is damaged by the customer. I tried to appeal the desision fromthe post office to help him out with no results. Why should I be responsible for the actions of Tom or the post office. By him saying that the poost office said I sent a broken camera hoping to collect, cannot be true. Im sure the post office is not dumb enough to say something incriminating about someone with no proof. If this was said, I guarantee it would not be said in court. Also, I have proof that I have only made one insurance claim with the united state postal service in over two years. This transaction was that claim. The reason there will never be a court date is because Tom and the legal sytem both know it is my word against his. I really cant believe these sites can even pop up without legal permission in the first place. Ebay has a feedback forum that is designed just for this, speaking your mind about what you feel the end result in a transaction was worth. I left pos. for him because he did pay for the product. He left neg. for me because I feel he was upset about the outcome. This is totally understandable, but I feel a reader needs to see it from both sides. Fell free to contact me by phone, Jason Brown 256-673-1633 by address is posted also in the first posting from tom. Feel free to write. Also, if you have time, check my feedback under this seller name Thegearlessmachine - which this transaction occured. Visit ebay.com, It really is overall a great site.
