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  • Report:  #914665

Complaint Review: Jay Investments Co - Coconut Grove Florida

Reported By:
Vanessa - Thousand Oaks, California, United States of America
Submitted:
Updated:

Jay Investments Co
2519 Lincoln Avenue Coconut Grove, 33133 Florida, United States of America
Phone:
5614149630
Web:
www.homeparisen.com
Categories:
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On 05/06/2012 I inquired via Home Away on the availability of property # 223166 for Paris apartment rental  I received the response and began to correspond with HomeParisen. 
 
Ipaid the deposit for the apartment on Friday May 11, 2012 via CC A company called IMarketers.net charged $566.00 to my Credit Card. 
 
I signed a contract and submitted my full payment via check: payable to Jay Investments Co and mail to: 2519 Lincoln Avenue, Coconut Grove, FL 33133. 
 
I received arrival instruction on 06/19/2012; I confirmed my reservation again on Monday June25.
The day I arrived in Paris 06/26 I received a TEXT message telling me the owner of the apartment decide not to honor the booking changed the locks and I was advised to find alternative accommodations.   I was stranded in Paris with no hotel and no options, June is a very busy month and there were no hotels open.   It was a terrible ordeal for my family and it ruined what should have been a great vacation for my mother and aunt.
 
Since then th company has not processed my refund or even apologize for the disaster this created for my family.  I lost money on reservation and had to change all my plans all of which costs a lot of money. 
 


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