Complaint Review: Jayco Inc - Internet Internet

 You Sir are very lucky you should play the lottery Jayco biluds JUNK

I have a 2007 Jayco Flight trailer with a rotten roof. It also has started corroding the panels outside of the trailer. I brought it into my dealer and was told the roof was good and caulking, but underneath the rubber roof the mesh used was saturated with water which in turn has eroded the frame of the trailer. The dealer stated during the years 2005- 2007 Jayco had used this roof callled tpo with a fleece backing, that has caused these severe problems. Two claims have been denied by Jayco to fix the roof. Better yet my insurance company refuses to pay to have it repaired because they say it is a manufacture defect. So, only option is to sue and hopefully Jayco will be made to cough up to pay for the repairs that need to be done.
Sincerely, frustrated owner!!!!

I have similar problems with a 2007 Jayco Jayflight 27ft trailer. The trailer was bought new in 2008. Recently the rear upper panel has shown severe corrosion from the inside out perferating the panel leaving corroded holes. The seams along the roof are bubbled up, and are growing larger.
Initially we called the dealer who stated that they could not do anything and to contact the customer service for Jayco in the US. We are in Nova Scotia Canada. We called the number. The customer service agent was very rude, and disregarded everything we had to say. They said if we wanted to tow it down to the US they would fix it for a reduced cost. They claimed the corrosion was a result of the climate, and that it was not a manufacturing defect, or defective materials. We can't understand how a 3 year old trailer can have panels corroded through into holes, and roof seams that has bubbled as much as they have. The trailer started to leak last year. We noticed missing screws on trim on the roof. New screws were installed and sealed by us, as the dealer wouldn't do anything. Here we have a three year old trailer that is falling apart, and in our opinion was defective from the start. The manufacturer will not stand behind their product, and customer service has been rude, and without help. Is this a company you really want to spend thousands of dollars on their product? We will never buy Jayco again, and I hope those considering one, will read this and take this comment into consideration in their purchase choice.

I am not sure as to how these folks kept up simple mtg on the pop-up but i have the same year and about the only thing that has ever been done to it was resealing which cost me 3 bucks and about 30 minutes work. One would think that if they had read their owners guide they would have know that the warranty is only 2 years even on their high dollar units. Sounds like they want something for nothing and it is a shame to slam a company that has the reputation that Jayco has built over the years. Use common sense and maintain anything and it will last especially when that product is outside in the weather.

Also the smell in the trailer seemed almost toxic,we were told that it would go away but after having the trailer the smell is still there, again in my honest opinion if your are considering purchasing a travel trailer do not even turn you head in the direction of a Jayco  Also I will be working on a you tube video documenting all the problems the trailer has given us,which we have not even used enough to wear the original set of tires out yet,please look for my video so that you can get a first hand view of how well the trailer has been maintained and see for yourself that the problem has nothing to do with what we have done but the problem is from Jayco and that because the warranty is up,they absolutely refuse to offer any type of solution if anyone else has anything to add feel free to add on to this post and I will try to get you complaints out also Thank you