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  • Report:  #782234

Complaint Review: JCPenney Hair Salon - Wayne New Jersey

Reported By:
LaurenRNJ - Totowa, New Jersey, USA
Submitted:
Updated:

JCPenney Hair Salon
260 Wayne Towne Center, Wayne, NJ 07470 Wayne, 07470 New Jersey, United States of America
Phone:
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
I had a $25.00, coupon for a FREE haircut.  The salon manager knew this before I sat down for a haircut. 

When I went to the register to put the TIP of $5.00, on a credit card, the receipt was $30.00.  I inquired, and the stylist told me that she is a Master Stylist, and her fee is higher than the regular $25.00, haircut.

I was NOT told this before I agreed to have the Master Stylist cut my hair.  I could have had a $25.00 haircut anywhere.  I will NEVER go back there again.  It's a SCAM.


1 Updates & Rebuttals

Nick

Wesley Chapel,
Florida,
USA
Work for JCPenney Hair salon

#2UPDATE Employee

Thu, December 22, 2011

I have worked in Michigan and Florida for Jcpenney hair salons, I have never seen any coupons for free haircuts.  Jcpenney coupons & specials are pretty standard chain wide. Different areas price services differently accourding to the average price in the area. 

They did have coupons for a haircut and style for $25, and most coupons state there may be extra charges with different stylist and for aditional length. 

Next time you sit in any stylist's chair, ask them before they even put a cape on you how much will my service cost.

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