Came home from work to find the wife could not say no to a carpet cleaning demo for the Kirby Sentria. Basically nothing bad went on to my knowledge other than I suspected that when I asked if the cleaner he demo'ed was actually right out of the box or was I buying the demo that was used at prior homes I was told the unit was brand new, never used anywhere but in my home. I was charged a lot of money for a cleaner but can't really complain about this as I've seen much worse.

The 'sales manager' had promised to bring us a sample of Kirby products and did so 2 days after our initial purchase. My wife was at ease with this guy by now and did not feel alarmed when he asked to use the bathroom. And then remembering the logical one was probably a mess (kids) she directed him to the master bathroom.

Well, all I know is this - My wife could not locate the diamond engagement ring I gave her 16 years ago. I searched to the point I was sure that it was not in the house.

Today an ex worker for this guy gave me quite a bit to think about. He confirmed that the cleaner was used at many homes as a demo prior to the sale to us. He told us what what our price should have been for this cleaner. Well, that's not my biggest problem as it's not THAT bad in my opinion. But when then casually told us that his boss was bragging to his friend about stealing something from us, and said he think it was some jewelry I knew that I could not allow this to go without some sort of action by me. Cheat me on a sale is one thing - I did not have to say yes. But walk through my home as a Kirby representative and steal the diamond solitaire ring given to my wife when we dated is beyond belief - I'm not sure exactly what my course of action will be but I have to do something about this mess.

Tim

Memphis, Tennessee

U.S.A.

Click Here to read other Ripoff Reports on JD Group / Kirby Vacuum Sales

8 Updates & Rebuttals

Luoio

Melbourne,
Australia,
Australia

Get a backbone

#2Consumer Comment

Thu, March 13, 2008

You seem to be put off by the size of the guy. If some lying scumbag salesman had ripped me off, then stole my wifes engagement ring while looking for drugs, THEN made various comments about what he would like to do to my two teenage daughters then I would be forced to act. I am not a big man by any means but sometimes you need to take a stand. By backing down you are showing him that you're a soft touch and (in his mind) he can do anything and you will hide in the closet. You are NOT making your family safer with that stance.

Ohboy

Providence,
Rhode Island,
U.S.A.

I hear ya, but

#3Consumer Comment

Fri, March 07, 2008

If this guy came into my house, stole that ring from me, I would be the one he would be scared of..... end of story. I treat people with respect until there is a reason not to.

Ohboy

Providence,
Rhode Island,
U.S.A.

I hear ya, but

#4Consumer Comment

Fri, March 07, 2008

If this guy came into my house, stole that ring from me, I would be the one he would be scared of..... end of story. I treat people with respect until there is a reason not to.

Ohboy

Providence,
Rhode Island,
U.S.A.

I hear ya, but

#5Consumer Comment

Fri, March 07, 2008

If this guy came into my house, stole that ring from me, I would be the one he would be scared of..... end of story. I treat people with respect until there is a reason not to.

Ohboy

Providence,
Rhode Island,
U.S.A.

I hear ya, but

#6Consumer Comment

Fri, March 07, 2008

If this guy came into my house, stole that ring from me, I would be the one he would be scared of..... end of story. I treat people with respect until there is a reason not to.

Anonymous

Anonymous,
Other,
U.S.A.

A Responce

#7Consumer Comment

Sun, February 10, 2008

I understand, Your familys safety should come first

Tbackus

Memphis,
Tennessee,
U.S.A.

Responding to comment

#8Author of original report

Thu, February 07, 2008

In response to a comment left concerning my ordeal, someone suggested I contact the office and demand the ring back. If it's not returned I should get the police involved. Normally I would agree but here's the catch - The 'office' is an apartment - 'JD Group' is a lone independent distributor - a very large man at that. This guy has a warrant out on him for some other offense and he'll eventually be caught up with. The warrant and make up of the 'JD Group' was verified by me. But the following is only what I was told and I cannot confirm but I have to take this into consideration as a husband and a father of 3 kids. I was also told that this guy was the owner of a raging coke habit. The reason for asking to use the bathroom was actually so he could search the medicine cabinet for hydrocodone, oxycodone, basically painkillers is what he has an affinity for. When he found no prescriptions in our cabinet I suppose it was then that he went to plan 2 - get something from us that he could pawn. My wife's ring was on her dresser - her fingers were swelled and wasn't able to wear her ring for a while. So he grabbed the ring at that time and probably pawned it within a couple of days. I was told he got 300 bucks for my wife's 1,500 ring So the guy filling us in on his ex boss continued with the story and it only gets worse. This grown man made remark after remark concerning my 2 daughters, both of them very pretty - a 13 y.o. and a 15 y.o. Some discussion centered upon how he'd love to spend some time with them. So at this point I really don't want any contact between my family and him - and I'm leery of getting the police involved as I have no idea if he'd head my way while on a substantial amount of cocaine in him, pisssed off at me having some part in his getting arrested and determined to make me suffer by grabbing my girls as they walk their little brother home from kindergarten. Or a visit to my home while I'm at work and my wife is home alone could be a tragedy and is something I cannot dismiss by playing the odds and taking a gamble on whether he'd come back or not. I know some are pissed at me for being this way but it's not your family so it's not your call. To put it bluntly, of course. :)

Anonymous

Anonymous,
Other,
U.S.A.

Thats Terrible

#9Consumer Comment

Wed, February 06, 2008

I believe it, Thats terrible that your wifes engagement ring is stolen. Along with buying a USED vacuum for full price. I would call your local dealer and tell them if my wifes engagement ring doesnt get returned I'm going to file a report with the police and If they don't then go down to the office and raise a stink about it. Also warn your friends and family, If these guys come into your house keep an eye on them or just dont let them in

Reports & Rebuttal

Complaint Review: JD Group / Kirby Vacuum Sales - Horn Lake/Memphis Tennessee

JD Group / Kirby Vacuum Sales 3 months after purchasing a Kirby - proof of lies and THEFT of jewelry by salesman Horn LakeHorn Lake/Memphis Mississippi

*Consumer Comment: Thats Terrible

*Author of original report: Responding to comment

*Consumer Comment: A Responce

*Consumer Comment: I hear ya, but

*Consumer Comment: I hear ya, but

*Consumer Comment: I hear ya, but

*Consumer Comment: I hear ya, but

*Consumer Comment: Get a backbone

8 Updates & Rebuttals

Get a backbone

I hear ya, but

I hear ya, but

I hear ya, but

I hear ya, but

A Responce

Responding to comment

Thats Terrible

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