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  • Report:  #28405

Complaint Review: JD Marvel Products - Champlain New York

Reported By:
- North Wales, PA,
Submitted:
Updated:

JD Marvel Products
Box 3270 Champlain, 1291 New York, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I order two items from this company in May of 2002. They cashed the check within two weeks of the order, but I still have not received the items. I did, however, receive their catalog recently which does not contain any phone numbers or contact information. I tracked down their phone number for customer service, and spent more than half an hour on hold, only to be disconnected by the system.

It was clear that the customer service phone number is a scam designed to keep you holding at your expense (it's not an 800 number) only to disconnect you. This company should not be trusted, and should be prosecuted for theft from the many people from whom they've stolen money without delivering merchandise.

MIcki

North Wales, Pennsylvania


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