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  • Report:  #64580

Complaint Review: J.D. Marvel Products - Champlain New York

Reported By:
- Houston, Texas,
Submitted:
Updated:

J.D. Marvel Products
www.JDMarvelproducts.com Champlain, New York, U.S.A.
Phone:
514-344-4747
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
My future mother in law (retired & living on a fixed income) saw an ad in the Oct. 29, 2002 San Antonio Express paper for "Marvel Fleece Lined "comfort slippers". She cut out the order coupon, filled in to order three (3) pairs, attached a check for $29.70 as per order pricing instructions, and mailed the order via U.S. Mail.

Like all the other complaintants on this site she made numerous phone calls, wrote letters, etc. with no success in receiving what she had paid for (of course the check has long since been cashed). Checking the BBB I find that the company is actually a Canadian company with over 2300 complaints with little or no response to them from J.D.Marvel and that the mail box where orders are sent to is only a mail drop box. The BBB can not do anything about and they advise writing "Competition Bureau Industry Canada Dept. 721-109 Box 3270, Champlain, NY 12919 and 358 Isabey, Ville St. Lawrence, QC H4R 2G9". Of course I've posted a complaint with the NY BBB.

In emailing them several times I sometimes get a response from a "Pauline" just stating they are looking in the the issue and she has requested the missing slippers to be sent shortly --BUT THEY NEVER ARRIVE.

Thomas

Houston, Texas
U.S.A.


1 Updates & Rebuttals

Thomas

Houston,
Texas,
U.S.A.
J.D. Marvel Products BIG TIME RIP OFF CROOKS DON'T ORDER FROM THESE SCAM ARTISTS ..Thank you Rip-off Report!

#2Author of original report

Tue, October 07, 2003

SUCCESS STORY: AFTER MONTHS OF EMAILS AND LETTERS TO JD MARVEL PRESIDENT AND SEVERAL WRITTEN COMPLAINTS TO NY STATE ATTORNEY GENERAL, NY STATE POSTMASTER, U.S. POSTMASTER GENERAL, AND EQUIVALENT OF CANADA POSTMASTER AND ATTORNEY GENERAL OFFICES, AS WELL AS POSTING COMPLAINTS IN SAN ANTONIO TX. AND OTHER NEWSPAPERS, AND CITY OF SAN ANTONIO, TX. ATTORNEY AND TEXAS STATE ATTORNEY GENERAL OFFICE, AND MY RELENTLESS EMAILS WEEKLY TO JD MARVEL............THE SLIPPERS HAVE FINALLY BEEN RECEIVED AS ORDERED MORE THEN 8 MONTHS PAST. BUT NEVER AGAIN WILL ANYTHING BE ORDERED FROM THEM OR ANYONE ELSE WITHOUT CHECKING RIP OFF REPORTS FIRST. THANK RIP OFF REPORT FOR YOUR SITE.

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