Jeff Fouts
Ellijay,#2REBUTTAL Owner of company
Mon, July 15, 2013
We are unable to identify who this person is. The former client filed a complaint before ever letting us know he was unhappy with our services.
This client’s allegation that Mr. Fouts is not an attorney is unrealistic. Mr. Fouts is a fully licensed attorney in the State of Georgia. You may call the State Bar at (404) 527-8700 or visit their website to verify his licensure.
He is admitted to all Georgia courts, the U.S. Supreme Court, U.S. Tax Court, and U.S. Federal District Court.
It is difficult to respond specifically to this complaint since we can’t identify who they are. However, the Fouts Law Firm does offer ALL clients very detailed itemized statements upon request which contains extremely detailed information of all work performed on a case - including contacting the client for information required to resolve their tax debt.
We have an easy-to-understand Attorney-Client Agreement which every person signs when hiring us. It lets clients clearly see how we charge for our work. The Agreement called for the work to be done in 6-minute increments at a specific hourly rate.
A tax case is made up of "big" items of work and lots of "small" items of work. For all the work we do, including gathering information from the client, we charge the same hourly rate. We must charge for the "small" tasks as well as the "big" tasks.
As to us asking him for $500 additional retainers after the initial retainer is used, we do ask for $500 retainer payments as the case proceeds along. This is only 2½ hours of fees. We do this instead of asking for $1,000 or $1,500 additional retainer payments, but asking for the smaller $500 retainer amount means we must ask for them more often. We make the smaller retainer available in an effort to make the case more "pay as you go". A client is always welcome to pay a larger additional retainer amount, but they almost never do.
We never promise our clients any specific outcome. We’re not magicians with wands. Our Agreement plainly says that. We don’t attempt to hide that a tax case is not easy and that we can’t predict it’s future.
The staff here are experienced, trained, skilled, caring individuals.
We have an A+ Better Business Bureau (BBB) rating. We have been in business 20 years, and represented thousands of clients in all 50 states and 29 foreign countries. We are proud that less than 0.4% of our clients have ever complained. We regret this person is unhappy, but we can’t make everyone happy, even though we try.
It appears this person has filed the same complaint several times in an attempt to make it appear that there are more complaints.
You can speak to us personally at 1-800-509-2770.
Sincerely,
Fouts Law Firm
Admitted:
- U.S. Supreme Court
- U.S. Tax Court
- U.S. Federal District Court
Ellijay Merchant Members Assoc.
Ellijay,#3Consumer Comment
Sun, September 14, 2008
It took less than 60 seconds to disprove your statement that he is not a member of the Georgia bar. http://www.gabar.org/directories/member_directory_search/member_detail/?id=MjcxNTgw