Ken
crystal,#2Consumer Suggestion
Thu, September 26, 2002
Models of appliances change from year to year...nothing made THAT long ago would still be around, no one has carried that particular model since then.
Contact maytag directly and they will be able to help you, also press the issue, make it routine to call a specific manager there at a specific time each day until the problem is fixed...When I worked retail I hated those calls and thats what will get you stuff done
robert
Winter Springs,#3Consumer Suggestion
Sun, July 07, 2002
The problem you are describing was quit common on Galesburg, Il (read Admiral) built refrigerators. The problem in my humble opinion was that the engineers apearently "broke" the nuetral side of the circuit not the hot side and when moisture hit the circuit board or the water valve solenoid malfunctioned.....
I know many a floor that was ruined by this designed. I know many that have had the same thing happen time and again, even on exchanged units. I have heard of a few that had new floors install courtesy of Maytag. Six Sigma aside, the answer was to purchase a company that makes good refrigerators.
Amana didn't make their own dishwashers (GE did), and their washers and dryers were Speed Queen designed units, ranges had their share of problems (gas ignitors issues), but the built in my opinion a better refrigerator than Admiral did.