- Report: #1453168
Complaint Review: Jennifer Convertibles -
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Author Confirmed
Why?
Jennifer Convertibles
United States
Web:
www.jenniferfurniture.com
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Business Rating:
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Jennifer Convertibles Terrible financing
Last year my husband and I, in preparation for furnishing our home in the next 1-2 years, applied for a Jennifer Convertibles credit card. I did not plan to use it until summer 2018, but we wanted to open the card up in order to plan our budget.
Without notice, our credit card was closed due to inactivity. The customer service rep told me that the bank is here to make money and that it's not illegal to close my account without notice.
1. Duh! Of course you want to make money...and you were about to since we were shopping for a new bedroom set in August. But since you did not give me the courtesy of a phone call or letter, I did not have a chance to let you know.
2. Wow! So because it's not illegal it makes it right? What about customer service? Our credit score went down a couple of points because closing the card changed our credit utilization ratio. But you don't care about that, huh?
Jennifer Convertibles is in business with a terrible bank: Synchrony. I will never EVER shop there. And I will make sure to tell everyone I know how shady their business dealings are.
