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  • Report:  #851344

Complaint Review: Jewelry Exchange - Villa Park Illinois

Reported By:
akarras - Schaumburg, Illinois, United States of America
Submitted:
Updated:

Jewelry Exchange
501 East St. Charles Road Villa Park, 60181 Illinois, United States of America
Phone:
630) 530-0444
Web:
www.jewelryexchange.com
Categories:
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I purchased a diamond from here back in March, I had it set in my mothers setting, I was not happy with how it was set.  It was too low.  I dropped it off and left it to have a new head put on it.  When I picked it up it didn't look quite right to me, it is a tiffany setting.  But there wasn't much I could do. 

I was just looking through pictures and found a picture of the original ring and I was right the ring was switched, due to the fact that the sentimental value of this item is priceless and I am extremely upset with the fact that my Mothers ring is gone.

This happened in March of 2010, I have been going back and forth with them and their response is for me to go and spend more money on a setting I like.  I really want to start a class action lawsuit against them and would like anyone interested in being involved to contact me.  


2 Updates & Rebuttals

tarius

long beach,
California,
Your Ring...

#2Consumer Comment

Tue, April 16, 2013

...actually looks better on the photo on the right. It's beautiful. They did a good job!


OnTheSidelines

United States of America
Prongs

#3Consumer Comment

Fri, March 09, 2012

Your prongs on the round stone is off too, the prongs on the top where not centered, but on the 2nd picture they are.

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