- Report: #897959
Complaint Review: Jiffylube# 1632 - Dorchester Massachusetts
Reported By:
Anthony -
Dorchester, Massachusetts, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Jiffylube# 1632
950 Morrissey Blvd, Dorchester, 02122 Massachusetts, United States of America
Phone:
617-265-1272
Web:
Categories:
Business Rating:
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Jiffylube# 1632 Andrew Hammond,manager I went in for an oilchange on 6/10/12, they sold me additional work. I was sold additional work. Dorchester, Massachusetts
I went in for an oil change. I was sold additional work. I was charged for "Serpentine" belt work.
3 Updates & Rebuttals
The Outlaw Josey Wales
Golden Meadow,United States of America
Bubba Lee
REd Deer,Alberta,
Canada
How is this a rippoff?
#3General Comment
Fri, June 15, 2012
If the belt was glazed or cracked, if one of the pulleys was noisy or worn this is a legitimate repair that is quick, easy, profitable and keeps you and your car safe. The perfect repair to be done at a quick lube.
SO HOW IS THIS A RIPP OFF?
The only way this would be a Legitimate RIPPOFF report is if the repair was not needed. If they were RIPPING you off they would have sold you coolant, transmission fluid and brake fluid flushes. Follow your manufacturers recommendations on these things!
IamGood
Fort Worth,Texas,
USA
this charge appears to be legit
#4General Comment
Fri, June 15, 2012
I googled this type of work, it appears to be legit. I have never had a problem with Jiffy Lube doing work that wasnt necessary.
from web
A serpentine belt tensioner is designed to automatically hold a predetermined amount of tension on a drive belt while the engine is in operation. If the drive belt is loose the tensioner has failed or the wrong size belt has been installed. The tensioner should be about half way through its travel to hold proper tension, most have a gauge stamped on them to determine belt stretch for replacement On rare occasions an engine can buck or jerk at start up and can suddenly cause a belt to jump out of place. Other problems can occur if the belt itself snaps this can be due to fatigue of the belt. The most common reason for the belt to snap is age coupled with the natural wear and tear of the belt. Before belt tensioners there was a simple adjustment bolt that was used to set the tension on the belt. The disadvantage to this set up is once the belt stretches slightly it would have to be re-adjusted. If re-adjustment is not performed the belt can create a loud screeching noise. A belt tensioner consists of a main body, swing arm, tension spring, pulley and pulley bearing.
