Stephen
Albany,#2Consumer Suggestion
Thu, March 25, 2004
Hey all, I have an answer for anyone who wants to get your money back! I have read several accounts of people who were in your situation who discovered a "loophole" that Rosen and his crook pals overlooked. Firstly, be sure you have the original packaging in which the product came! This is absolutely necessary. You must have documented proof of apprx. date of delivery, via the postmark on the package. Secondly, package the product up in a NEW box (or envelope, whichever is appropriate) and ship it within the guaranteed return period, FIRST CLASS mail, so that a signature is required for delivery. Keep your receipt showing the date of mailing! The Post Office will have a record of the time and date that the package was delivered. If you do not receive your refund within 30 days, write a letter detailing the situation with COPIES of your receipts, showing proof of delivery, to the Post Master General. In each case I have encountered in which this process was used, the Post Master General contacted the company in writing ORDERING the immediate refund of the customer's money INCLUDING postage, or else they faced charges of MAIL FRAUD. In each case, the person received a full refund. Funny that when unsatisfied customers try to contact the company, they rarely even receive a response... well, you can't mess around with the government and they know it! Whenever dealing through the mail, especially in cases where money exchanges hands, there is always a course of action. Please pass this information on wherever you can! This is the only method I have encountered thus far for obtaining a refund from this "company" and I would like to get the information out because it only works if you are within the return period.
Stephen
Albany,#3Consumer Suggestion
Thu, March 25, 2004
Hey all, I have an answer for anyone who wants to get your money back! I have read several accounts of people who were in your situation who discovered a "loophole" that Rosen and his crook pals overlooked. Firstly, be sure you have the original packaging in which the product came! This is absolutely necessary. You must have documented proof of apprx. date of delivery, via the postmark on the package. Secondly, package the product up in a NEW box (or envelope, whichever is appropriate) and ship it within the guaranteed return period, FIRST CLASS mail, so that a signature is required for delivery. Keep your receipt showing the date of mailing! The Post Office will have a record of the time and date that the package was delivered. If you do not receive your refund within 30 days, write a letter detailing the situation with COPIES of your receipts, showing proof of delivery, to the Post Master General. In each case I have encountered in which this process was used, the Post Master General contacted the company in writing ORDERING the immediate refund of the customer's money INCLUDING postage, or else they faced charges of MAIL FRAUD. In each case, the person received a full refund. Funny that when unsatisfied customers try to contact the company, they rarely even receive a response... well, you can't mess around with the government and they know it! Whenever dealing through the mail, especially in cases where money exchanges hands, there is always a course of action. Please pass this information on wherever you can! This is the only method I have encountered thus far for obtaining a refund from this "company" and I would like to get the information out because it only works if you are within the return period.
Stephen
Albany,#4Consumer Suggestion
Thu, March 25, 2004
Hey all, I have an answer for anyone who wants to get your money back! I have read several accounts of people who were in your situation who discovered a "loophole" that Rosen and his crook pals overlooked. Firstly, be sure you have the original packaging in which the product came! This is absolutely necessary. You must have documented proof of apprx. date of delivery, via the postmark on the package. Secondly, package the product up in a NEW box (or envelope, whichever is appropriate) and ship it within the guaranteed return period, FIRST CLASS mail, so that a signature is required for delivery. Keep your receipt showing the date of mailing! The Post Office will have a record of the time and date that the package was delivered. If you do not receive your refund within 30 days, write a letter detailing the situation with COPIES of your receipts, showing proof of delivery, to the Post Master General. In each case I have encountered in which this process was used, the Post Master General contacted the company in writing ORDERING the immediate refund of the customer's money INCLUDING postage, or else they faced charges of MAIL FRAUD. In each case, the person received a full refund. Funny that when unsatisfied customers try to contact the company, they rarely even receive a response... well, you can't mess around with the government and they know it! Whenever dealing through the mail, especially in cases where money exchanges hands, there is always a course of action. Please pass this information on wherever you can! This is the only method I have encountered thus far for obtaining a refund from this "company" and I would like to get the information out because it only works if you are within the return period.
Stephen
Albany,#5Consumer Suggestion
Thu, March 25, 2004
Hey all, I have an answer for anyone who wants to get your money back! I have read several accounts of people who were in your situation who discovered a "loophole" that Rosen and his crook pals overlooked. Firstly, be sure you have the original packaging in which the product came! This is absolutely necessary. You must have documented proof of apprx. date of delivery, via the postmark on the package. Secondly, package the product up in a NEW box (or envelope, whichever is appropriate) and ship it within the guaranteed return period, FIRST CLASS mail, so that a signature is required for delivery. Keep your receipt showing the date of mailing! The Post Office will have a record of the time and date that the package was delivered. If you do not receive your refund within 30 days, write a letter detailing the situation with COPIES of your receipts, showing proof of delivery, to the Post Master General. In each case I have encountered in which this process was used, the Post Master General contacted the company in writing ORDERING the immediate refund of the customer's money INCLUDING postage, or else they faced charges of MAIL FRAUD. In each case, the person received a full refund. Funny that when unsatisfied customers try to contact the company, they rarely even receive a response... well, you can't mess around with the government and they know it! Whenever dealing through the mail, especially in cases where money exchanges hands, there is always a course of action. Please pass this information on wherever you can! This is the only method I have encountered thus far for obtaining a refund from this "company" and I would like to get the information out because it only works if you are within the return period.